Business Administration Apprentice
CONNECT DAY CARE LIMITED
Hull (HU10 6BP)
Closes in 13 days (Friday 31 October 2025 at 11:59pm)
Posted on 15 October 2025
Contents
Summary
Join Connect into Care as a Business Administration Apprentice and take on a varied role supporting both the care and property sides of the business. You will gain valuable experience in administration, communication and organisation while working towards a recognised qualification.
- Wage
-
£12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.30 am to 4.30 pm with a half an hour lunch.
30 hours a week
- Start date
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Monday 10 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice, you will play an important part in ensuring the smooth running of Connect into Care’s operations across both care and property services.
Care side:
- Assist with day-to-day office tasks such as filing, photocopying, scanning and data entry.
- Support with writing minutes of meetings.
- Help manage incoming and outgoing correspondence, phone calls and emails.
- Schedule meetings, appointments and staff training sessions as required.
- Assist with recording staff attendance, mileage claims and expenses.
- Ensure staff have valid driving licences, insurance and MOTs.
- Support expense tracking, including scanning receipts for business expenditure.
- Deal with customers, suppliers and families of service users and staff, providing updates and information by phone or email.
- Support the organisation of events and activities for residents and staff, such as community visits to schools.
- Help with rota planning and ensuring staffing coverage.
- Assist with data collection for audits, quality checks and care planning systems.
- Help create and post social media content, such as updates for Facebook.
- Support recruitment administration including chasing references, arranging DBS checks and recording meeting notes.
Property side:
- Manage maintenance issues and liaise with tenants and suppliers to arrange repairs.
- Obtain quotes for maintenance work and book approved contractors.
- Vet and schedule viewings for prospective tenants, ensuring affordability and suitability requirements are met.
- Book suppliers for regular compliance checks such as gas safety certificates, electrical certificates and EPCs.
This is a varied and engaging role offering a broad range of administrative experience across two professional sectors, ideal for someone who enjoys organisation and working with people.
Where you'll work
45 Main Street
Willerby
Hull
HU10 6BP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HULL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
You will need to pass a DBS check. The role is based in Willerby but may require travel (e.g. to events).
About this employer
At Connect Into Care, we provide day services and supported living for adults with learning disabilities. Our support is personalised, respectful, and focused on helping each person live a fulfilling life.
After this apprenticeship
On successful completion of your apprenticeship, you could progress into a permanent administrative role within Connect into Care.
Ask a question
The contact for this apprenticeship is:
HULL COLLEGE
The reference code for this apprenticeship is VAC1000346700.
Apply now
Closes in 13 days (Friday 31 October 2025 at 11:59pm)
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