Level 3 Admin Apprentice
IORA DENTAL HEALTH AND HARMONY
ESSEX (RM1 3RT)
Closes in 30 days (Friday 14 November 2025 at 11:59pm)
Posted on 14 October 2025
Contents
Summary
We are seeking a proactive and organised Administrative Assistant to support the day-to-day running of our practice. The role involves managing daily admin tasks, appointments, handling enquiries, making and receiving phone calls, maintaining records, supporting compliance, and acting as a personal assistant to the Practice Owner and Managers.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Working between the opening hours of 8.45 am - 6 pm, on a full-time contract.
Please be aware that this role may require working some weekends, with weekdays off provided.
37 hours 30 minutes a week
- Start date
-
Thursday 20 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role will involve managing day-to-day administrative tasks, including:
- Ensure the office is kept clean, tidy, and presentable at all times.
- Meet and greet visitors in a friendly and professional manner.
- Act as a personal assistant to the Practice Owner and Managers.
- Carry out general administrative duties, including keeping up to date with new products, services, and policies.
- Educate clients on available products and services, and how to purchase them.
- Build and maintain professional relationships with clients.
- Support and participate in marketing events.
- Help to promote the business and contribute ideas for future promotions.
- Learn and follow all company policies and procedures.
Where you'll work
UNIT H9/H10 LAURIE WALK
THE LIBERTY
ROMFORD
ESSEX
RM1 3RT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
The course is delivered remotely via Microsoft Teams and the learner will meet with their tutor every 4-weeks to discuss progress and set targets for the next period of learning.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4+)
- Maths (grade 4+)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Outgoing
- Punctual
- Committed
About this employer
iORA Dental is a forward-thinking dental practice that combines specialist oral care with a unique retail and wellbeing environment. We focus on providing high-quality dental services alongside a relaxing tea lounge and a range of premium oral hygiene products. Our warm, modern, and service-led setting is built on the values of innovation, integrity, and strong client relationships. At iORA Dental, we aim to deliver more than treatment by creating a welcoming and memorable experience for every client.
After this apprenticeship
Following successful completion of the apprenticeship, there may be an opportunity to move to a permanent full-time contract.
Ask a question
The contact for this apprenticeship is:
EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED
Sam Daniels
sam.daniels@education-and-skills.com
The reference code for this apprenticeship is VAC1000346533.
Apply now
Closes in 30 days (Friday 14 November 2025 at 11:59pm)
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