Apprentice Receptionist/Administrator
St Giles School
Retford (DN22 7NJ)
Closes in 22 days (Friday 14 November 2025 at 11:59pm)
Posted on 15 October 2025
Contents
Summary
We are a wonderful school for children and young people who have special educational needs or disabilities. If you’re interested in joining our team, then we would love to hear from you. The staff, children and governors are keen to appoint an enthusiastic, innovative and highly motivated Apprentice Receptionist/Administrator to join our team
- Wage
-
£14,526.20 a year
Check minimum wage rates (opens in new tab)
Under 18’s - £7.55 per hour & 18+ £10 per hour. Please be aware that this is term time only so wage is based on 44.65 weeks per year
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 8.30am - 4.30pm with 30-minutes lunch break.
Please be aware this is a term time only role, so hours are based on 44.65 weeks per year.
37 hours a week
- Start date
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Saturday 15 November 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The successful candidate will have excellent communication skills, combined with a positive, calm and welcoming manner. Well-developed organisational and IT skills are essential, and they will have been a competent user of Microsoft Office and Outlook.
The successful candidate will be self-motivated and able to work using their own initiative. Experience of Arbor would be advantageous.
A good understanding of safeguarding procedures in school would also be beneficial, although full training will be given.
Key Responsibilities:
- To perform varied clerical tasks including confidential typing, managing diaries, preparing draft agendas, taking notes to support effective management and decision making
- To undertake document and report preparation, storage, format, retrieval, amendment and transmission using IT skills and a range of technology to support information processing and communication
- To prepare and process orders resolving any routine issues that arises to ensure that stock levels are maintained. Ensure items procured are received in good order, that invoices are checked prior to being passed for authorisation
- To maintain electronic and manual records including student and staff records
- To undertake cash collection duties including the recording of all monies received and balanced, resolving any routine anomalies
- To support the maintenance of inventories and returns to comply with statutory requirements
- To promote and safeguard the welfare of children and young persons for whom you are responsible and with whom you come into contact with during the course of your duties and responsibilities. Your conduct must at all times be in accordance with the school’s policies and procedures
- To report any causes for concern relating to the welfare and safety of children to the designated person, and the head teacher, or if unavailable the designated safeguarding governor or a member of the senior leadership team
- To attend safeguarding training as required by the school and maintain your knowledge and understanding of your responsibility for safeguarding children in this school
Where you'll work
Babworth Road
Retford
DN22 7NJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
More training information
- DBC Training are a multi award-winning employment and skills training provider
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
- https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Administrative skills
- Team working
- Initiative
About this employer
St Giles is an inspiring, exciting and aspirational school for children and young people aged 3-18 with a broad range of difficulties from moderate/severe to profound and multiple, which includes those with autism and associated behaviours. Based in Retford, our school provide highly specialised and personalised education to children and young people with Education Health and Care Plans (EHCP) from across the whole of the Bassetlaw, which is the most northerly district of Nottinghamshire.
https://st-giles.notts.sch.uk/ (opens in new tab)
Company benefits
Local Government pension, Staff Advisory Service membership, Onsite Parking.
After this apprenticeship
Long term, permanent employment.
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
Catherine
cat@dbc-training.co.uk
The reference code for this apprenticeship is VAC1000346472.
Apply now
Closes in 22 days (Friday 14 November 2025 at 11:59pm)
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