Business Administrator Apprentice
SWIFTORDER LIMITED
Bristol (BS6 7PF)
Closes in 9 days (Wednesday 29 October 2025 at 11:59pm)
Posted on 15 October 2025
Contents
Summary
We are an exciting tech company based in Bristol, making our mark in the hospitality sector throughout the UK by providing online ordering solutions for takeaways and restaurants. This business admin role offers a unique opportunity to develop your skills across multiple areas of our business.
- Wage
-
£19,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 10 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Client Setup:
You’ll work alongside our sales team to get new takeaways and restaurants up and running. This includes setting up their online menus, collecting key information like opening hours and logos, liaising with the client throughout the onboarding process and helping test and launch their branded ordering site
Support and Training:
You’ll be the go-to person for helping clients with questions or issues. That might mean answering queries by phone or email, fixing small problems, and showing clients how to use the system via screen share or training calls
Marketing Help:
You’ll also support clients with basic marketing tasks like setting up email or SMS campaigns, helping launch simple Facebook or Instagram ads, or updating banners and images on their websites
Where you'll work
4 6 Etloe Road
Westbury Park
Bristol
BS6 7PF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF BRISTOL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
What training will the apprentice take and what qualification will the apprentice get at the end?
- Business Administrator Level 3 Apprenticeship Standard
- Supporting and engaging with different parts of the organisation and interact with internal or external customers
- City of Bristol College
- Off site in its entirety
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Creative
- Social media/Canva
- Motivated
- Driven
- Enthusiastic
About this employer
SwiftOrder is a digital online ordering system for the hospitality industry, particularly takeaways, restaurants and food businesses throughout the UK. Products include, self serve kiosks, web sites with online ordering, card payments and Epos. You'll be part of a small, friendly team. No Experience Needed: We believe in your potential. Full training provided to help you shine! Growth Opportunities: This role is designed to grow with you. We’ll invest in your success and career development. Future Focus: This role can evolve into a more specialised position in sales, development, or support based on your strengths and interests, if desired.
After this apprenticeship
- Sales & marketing based on your desires
- Will continue to offer mentorship and guidance to help employees grow professionally
- SwiftOrder are committed to nurturing talent and helping build a rewarding career for employees
Ask a question
The contact for this apprenticeship is:
CITY OF BRISTOL COLLEGE
The reference code for this apprenticeship is VAC1000346325.
Apply now
Closes in 9 days (Wednesday 29 October 2025 at 11:59pm)
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