Food and Beverage apprentice
MS MICHELLE ANNE SOBANDE
Guisborough (TS14 6HG)
Closes in 29 days (Thursday 13 November 2025 at 11:59pm)
Posted on 13 October 2025
Contents
Summary
Northern Skills is recruiting on behalf of Odd Socks Cafe for a food and beverage team member apprentice. Odd Socks is a one-of-a-kind café and launderette that’s all about great service, good vibes, and community spirit. As part of our food and beverage team, you’ll be serving up tasty food and drinks and making customers feel welcome.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Food and beverage team member (level 2)
- Hours
-
5 days a week - including some weekends.
Typical Shift Pattern: 9.00 am – 3.00 pm or 8.30 am – 4.00 pm.
30 hours a week
- Start date
-
Thursday 20 November 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
-
Serving up tasty food and drinks
-
Making customers feel welcome
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Helping with day-to-day café and launderette tasks
-
Learning new skills and growing with us
-
Barista Skills to be taught
Where you'll work
63 Church Street
Guisborough
TS14 6HG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESBROUGH COLLEGE
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Food and Beverage apprenticeship Level 2.
Work-based learning.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Team working
- Initiative
- confident
About this employer
Odd Socks is a one-of-a-kind café and launderette that’s all about great service, good vibes, and community spirit. Serving barista coffee, loose tea and a selection of carefully selected cakes, tray-bakes, light meals and snacks.
https://www.oddsocks-cafelaunderette.co.uk/ (opens in new tab)
After this apprenticeship
Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available.
Ask a question
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
The reference code for this apprenticeship is VAC1000346227.
Apply now
Closes in 29 days (Thursday 13 November 2025 at 11:59pm)
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