People Support Apprentice
BUNZL UK LIMITED
Surrey (KT19 8TY)
Closes in 22 days (Monday 10 November 2025)
Posted on 14 October 2025
Contents
Summary
With the appropriate on the job training, supervision and guidance, provide efficient and effective administrative support to the Human Resources Team and to ensure business leaders are provided with key information on HR processes and procedures.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- HR support (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 1 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- With the appropriate on the job training, supervision and guidance, provide efficient and effective administrative support to the Human Resources Team and to ensure business leaders are provided with key information on HR processes and procedures
- Support with the on-site management of the Epsom office, liaising on site operations supporting with any and all Reception and facilities issues and queries
- Working with line managers and the site People Champion on the provision of induction and other appropriate training programmes/ workshops for employees, including the management and implementation of the MyLearning system
- Drive staff engagement through ensuring good people management practices and providing assistance, support and advice to Operational Business Leaders
- Support with the implementation of robust processes for managing appraisals, grievances, performance, conduct and attendance
- Build a visible and regular presence on site supporting with ad hoc administrative, HR and project requests
- Assist in activities relating to CR including Health & Safety, Environment, and Community etc. ensuring an appropriate response
- Assist other Head Office departments with a variety of administration needs
- Any other duty reasonably required
Where you'll work
Epsom Office
Surrey
KT19 8TY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
POTENTIAL REALISED - HR & TRAINING LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
HR Support Level 3 Apprenticeship Standard
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
An ideal person for this role has: Required qualifications : GCSE or equivalent maths and English (Grade 4-9) essential. A Level or equivalent Any (Grade A-C) desirable. BTEC or equivalent Any (Grade Merit) desirable. A high degree of attention to detail, thoroughness, and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. An ability to establish and maintain working relationships with others. An ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner. A willingness to contribute work and effort to group performance to meet agreed upon objectives and achieve team success. An ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate ways of communicating with colleagues and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treats people fairly and courteously. A genuine interest in and makes sure the needs of our people are met in a way that benefits both our people and the organisation. Demonstrates an understanding of the needs of internal customers. A willingness to monitor and manage their own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliant and able to self-motivate. A good level of computer literacy and numeracy.
About this employer
Bunzl PLC is our parent company. A FTSE 100 company based in London. Many people use aBunzl product every day of their lives. Bunzl are the largest value-added distributor in the world in our market sectors. Bunzl’s purpose is to deliver essential business solutions around the world and create long-term value for the benefit of all stakeholders..Utilising our global purchasing power, Bunzl Catering Supplies (BCS) sources responsibly, ethically manufactured products from the UK and overseas via trusted supplier partnerships. Consolidating these products in a national network of seven operating branches and our National Distribution Centre in Tamworth. To find out more about BCS visit www.bunzlcatering.co.uk.
http://www.bunzl.com (opens in new tab)
Company benefits
Access to Bunzl My Learning state-of-the-art e-learning portal Opportunity to apply for Bunzl Leadership Programme, a level three management qualification Role specific training opportunities available inc financial support with CIPD qualifications
After this apprenticeship
After successful completion of a probationary period, which is typically 3 months.
The apprentice will be enrolled on the Level 3 HR Support Apprenticeship and will have the opportunity to also study for the CIPD foundation certificate in People Practice. This apprenticeship has the opportunity to progress to HR Manager / Business Partner and to continue with Level 5 HR Consultant Partner apprenticeship, which will include a mandatory qualification of CIPD Level 5 Associate Diploma in People Management
Career progression at Bunzl is all about how you perform, we are here though to help you along the way. There are a variety of development activities available to all our roles.
These activities are designed to improve you in your current role and potentially prepare you for
a more senior role. Developmental activities for colleagues are as follows:
- Full access to Bunzl My Learning, a state-of-the-art e-learning portal with bespoke and generic content aimed at all levels of knowledge and experience
- Bunzl Management Passport programme, a six-module development programme that offers all the skills to make you a great manager
- Opportunity to apply for the Bunzl Leadership Programme, a level three management qualification
- Role specific training opportunities available including financial support with CIPD qualifications
Ask a question
The contact for this apprenticeship is:
POTENTIAL REALISED - HR & TRAINING LIMITED
The reference code for this apprenticeship is VAC1000346185.
Apply now
Closes in 22 days (Monday 10 November 2025)
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