Apprentice Administrator
MUMFORD & WOOD LIMITED
Tiptree (CO5 0LX)
Closes in 30 days (Thursday 13 November 2025 at 11:59pm)
Posted on 13 October 2025
Contents
Summary
This is an exciting opportunity for someone looking to begin their career in an office environment and gain valuable experience within a busy manufacturing business. As the apprentice develops, there may be opportunities to gain experience in other departments and to build a broader understanding of business operations.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
40hrs per week, Monday-Friday 8.30am-5pm.
40 hours a week
- Start date
-
Monday 1 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role Responsibilities
Front of House & Administration
- Greet visitors and ensure a positive experience during their visit
- Handle incoming telephone calls and customer enquiries
- Support the coordination and booking of meeting rooms
- Maintain meeting rooms to ensure they are clean, safe, and appropriately stocked
- Coordinate incoming and outgoing post
Team & Business Support
- Support the Customer Services team by updating calendar systems used by engineers
- Compile and maintain Operations & Maintenance (O&M) manuals
- Provide executive and organisational support, including preparing reports and documents
- Book travel arrangements and accommodation for staff
- Maintain accurate records and perform CRM administration on HubSpot
Where you'll work
Tower Business Park Kelvedon Road
Tiptree
CO5 0LX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COLCHESTER INSTITUTE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
About this employer
Mumford & Wood are specialists in premium, bespoke timber windows and doors, operating exclusively within the B2B sector. Renowned for craftsmanship, service, and innovation, we predominantly collaborate with contractors, developers, architects, and self-builders on high-end new-build and refurbishment projects across the UK.
http://www.mumfordwood.com (opens in new tab)
Company benefits
- Private medical through Benenden Health. - Paid volunteer day each year. - Company life assurance scheme. - Access to our online rewards platform giving you discounts to multiple retailers. - 24/7 Employee Assistance Programme.
After this apprenticeship
This role offers the opportunity to complete a Level 3 Business Administration qualification while gaining hands-on experience. As the apprentice develops, there may be opportunities to gain experience in other departments such as Estimating, and to build a broader understanding of business operations.
Ask a question
The contact for this apprenticeship is:
MUMFORD & WOOD LIMITED
Lucy Aylward
lucy.aylward@ptp-group.co.uk
07976871255
The reference code for this apprenticeship is VAC1000346165.
Apply now
Closes in 30 days (Thursday 13 November 2025 at 11:59pm)
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