Apprentice Hospitality Supervisor

No.10 Café Bar & Bistro

YORK (YO41 1AF)

Closes in 20 days (Friday 31 October 2025 at 11:59pm)

Posted on 10 October 2025

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Summary

We are seeking an enthusiastic and dedicated Front of House Supervisor to join our team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and exceptional service throughout their visit. You will play a crucial role in creating a positive atmosphere and enhancing the overall guest experience.

Wage

£12,480 a year

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Pay rate will be £8 - £10 per hour. Working hours may increase to 40 per week. You may also receive tips.

Training course
Hospitality supervisor (level 3)
Hours
Tuesday - Friday 10am - 4pm, with some evening and weekend shifts to be arranged.

30 hours a week

Start date

Monday 10 November 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

For this role, you must have a level 2 qualification in hospitality or experience of working in hospitality.  We also require that you have previously received barista training.

Your daily responsibilities will include:

  • Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere
  • Manage reservations and seating arrangements efficiently to optimise guest flow
  • Provide menus, take orders, and serve food and beverages in a timely manner
  • Address guest inquiries and resolve any issues or complaints promptly and courteously
  • Maintain cleanliness and organisation of the front of house area, including tables, counters, and waiting areas
  • Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests
  • Assist in training new staff members as needed to uphold service standards

Where you'll work

10 THE SQUARE
STAMFORD BRIDGE
YORK
YO41 1AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

YORK COLLEGE

Training course

Hospitality supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

You will attend York College one day per week (during college term time) and the remainder of your training will take place in the workplace.

Requirements

Essential qualifications

GCSE in:

  • 2 other subjects (grade 4)
  • English (grade 4)
  • maths (grade 4)

Other in:

Hospitality (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Friendly disposition
  • Flexible on working hours

Other requirements

For this role, previous experience in a hospitality role and previous barista training is essential. We are in Stamford Bridge, with good public transport links.

About this employer

We have been open for 8 years and have excellent staff retention with a great working team.

https://www.no10bistro.co.uk (opens in new tab)

Company benefits

Discounted food for staff and free parking available.

After this apprenticeship

Upon completion of the apprenticeship, we will discuss the option of a full-time, ongoing supervisory role with us.

Ask a question

The contact for this apprenticeship is:

YORK COLLEGE

apprenticeships@yorkcollege.ac.uk

01904 770368

The reference code for this apprenticeship is VAC1000346093.

Apply now

Closes in 20 days (Friday 31 October 2025 at 11:59pm)

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