Facilities Operative Apprenticeship at Charlton Kings Infants’ School
INSPIRE ATA LIMITED
Cheltenham (GL53 8AY)
Closes in 29 days (Friday 21 November 2025 at 11:59pm)
Posted on 20 October 2025
Contents
Summary
We are seeking a hardworking, energetic, and organised Facilities Apprentice to support the day-to-day running and maintenance of our school site. This is an exciting opportunity to gain hands-on experience across a wide range of facilities and maintenance tasks while working within a friendly and supportive team.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Facilities services operative (level 2)
- Hours
-
Monday to Friday 7am till 6:30pm with breaks included
30 hours a week
- Start date
-
Monday 24 November 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll work closely with the Senior Leadership Team and School Business Manager, taking responsibility for maintaining the security, safety, and cleanliness of our buildings and grounds. This role is ideal for someone who enjoys practical, hands-on work and takes pride in keeping spaces safe and well presented.
Key Responsibilities:
- Assist with general repairs, maintenance, cleaning, decorating, and gardening
- Support the upkeep of the school grounds, including weeding, hedge cutting, and painting fences or outdoor furniture
- Replace light bulbs, carry out basic plumbing repairs, and ensure all fixtures and fittings are safe and functional
- Keep gutters, drains, and external areas clear and tidy
- Help with opening and locking up the school each day
- Support fire alarm and safety system checks, reporting any faults promptly
- Respond to emergencies affecting the school premises when needed
- Keep accurate records of maintenance work and safety checks
- Help monitor energy and water usage by recording meter readings
- Assist with ordering maintenance materials and supplies
- Follow all Health & Safety procedures and assist with regular risk assessments
- Ensure the site is clean, safe, and compliant with school policies
- Undertake relevant training, including PAT testing, health and safety, and site maintenance (training provided)
- Liaise with staff, contractors, and visitors in a professional manner
- Support the supervision of contractors and cleaning staff as required
- Contribute to the success of school events and activities
What We’re Looking For
Essential:
- Hardworking, reliable, and flexible to the needs of the school
- Strong organisational skills and a proactive approach
- Good attention to detail and willingness to learn
- Basic DIY or practical skills
- Good communication and interpersonal skills
- Commitment to safeguarding and maintaining a safe environment for children
- Basic ICT skills and record-keeping ability
- Preparedness to work flexible hours as part of a shift pattern
Desirable:
- Experience working in a school or educational setting
GCSEs (or equivalent) in English and maths (Grade C/4 or above) - Interest in facilities management, maintenance, or site operations
- Willingness to undertake further training and gain qualifications
- Basic knowledge of health and safety regulations
Where you'll work
Lyefield Road East
Charlton Kings
Cheltenham
GL53 8AY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE SKILLS PARTNERSHIP LIMITED
Training course
Facilities services operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
- Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
- Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
- Carry out health and safety checks in accordance with SOPs
- Report the findings of health and safety checks in accordance with SOPs
- Identify risks, hazards and threats to people, property and premises in accordance with SOPs
- Act on the findings of health and safety checks in accordance with SOPs
- Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
- Report on the actions taken in accordance with SOPs
- Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
- Respond to customers’ queries and incidents in accordance with SOPs
- Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
- Deal with complaints in accordance with SOPs
- Keep customers informed of developments, issues and delays in accordance with SOPs
- Apply policies in sustainability and corporate social responsibility in accordance with SOPs
- Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
- Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
- Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
- Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
- Report the findings of premises and equipment inspections in accordance with SOPs
- Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
- Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
- Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
- Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
- Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
- Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
- Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
- Greet and treat visitors in accordance with SOPs
- Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
- Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
- Report issues and problems in accordance with SOPs
- Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
- Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
- Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
- Report the correct operation of FM buildings and equipment in accordance with SOPs
- Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
- Complete and keep up-to-date personal development plans
- Keep FM-related skills up-to-date
- Keep FM-related knowledge up-to-date
- Manage customer expectations in accordance with SOPs and organizational expectations
- Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
- Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
- Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations
- Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
- Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
- Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
- Carry out health and safety checks in accordance with SOPs
- Report the findings of health and safety checks in accordance with SOPs
- Identify risks, hazards and threats to people, property and premises in accordance with SOPs
- Act on the findings of health and safety checks in accordance with SOPs
- Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
- Report on the actions taken in accordance with SOPs
- Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
- Respond to customers’ queries and incidents in accordance with SOPs
- Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
- Deal with complaints in accordance with SOPs
- Keep customers informed of developments, issues and delays in accordance with SOPs
- Apply policies in sustainability and corporate social responsibility in accordance with SOPs
- Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
- Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
- Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
- Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
- Report the findings of premises and equipment inspections in accordance with SOPs
- Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
- Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
- Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
- Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
- Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
- Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
- Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
- Greet and treat visitors in accordance with SOPs
- Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
- Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
- Report issues and problems in accordance with SOPs
- Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
- Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
- Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
- Report the correct operation of FM buildings and equipment in accordance with SOPs
- Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
- Complete and keep up-to-date personal development plans
- Keep FM-related skills up-to-date
- Keep FM-related knowledge up-to-date
- Manage customer expectations in accordance with SOPs and organizational expectations
- Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
- Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
- Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations
Training schedule
The successful candidate will obtain a Level 2 Facilities Services Operative Apprenticeship standard qualification
More training information
- Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program
- Depending on the apprentice’s needs, the frequency of these sessions may vary
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Creative
- Initiative
- Reliable
- Professional
- Basic DIY or practical skills
Other requirements
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
About this employer
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
After this apprenticeship
- Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
INSPIRE ATA LIMITED
Katie Munn
Katie@inspire-ata.co.uk
The reference code for this apprenticeship is VAC1000346084.
Apply now
Closes in 29 days (Friday 21 November 2025 at 11:59pm)
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