Apprentice Sales and Planning Administrator
RPC CONTAINERS LIMITED
Oakham (LE15 6RW)
Closes in 16 days (Monday 27 October 2025 at 11:59pm)
Posted on 10 October 2025
Contents
Summary
We are looking to recruit an Apprentice Sales and Planning Administrator. The successful applicant will demonstrate a genuine interest in business administration, planning, customer services and sales generally. Ideally, you will have achieved Level 2 English and maths, or equivalent, as well as having knowledge of computer applications.
- Wage
-
£15,707 a year
- Training course
- Business administrator (level 3)
- Hours
-
Working hours Monday to Friday, 9.00 am to 5.00pm, although a degree of flexibility will be required to meet business needs.
40 hours a week
- Start date
-
Monday 17 November 2025
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Sales:
Provide an efficient service to customers, which could include ownership and/or holiday cover, for the following:
- Processing of new or established customer enquiries and orders and maintenance of customer delivery dates
- Provide customers with proof of deliveries (POD’s) when requested
- Identify product alternatives in the event of shortages and agree with external sales and the customer before dispatch
- Collate all relevant information to promptly process enquiries
- Process new artwork through to customer approval and finished product
- Managing sample requests, stocks and records
- Liaise closely with planning, production and distribution to facilitate on-time delivery where necessary
- First point for customer complaints – inputting on ISOWARE system
- Aged stocks
Planning:
To support the function to make sure the product is available for delivery on time in full to customers within agreed lead times, whilst maximising production efficiencies.
Other duties include:
- Managing IML condition cards and keeping records up to date
- Raising new product codes
- Maintaining system records for existing products.
- Assisting with the planning of products on production machines using the Barco planning system
- Checking label stocks against planned orders
- Running reports and updating data
- Liaising with other departments, for example, production, quality and label stores/purchasing
Where you'll work
Schofield Road
Oakham
LE15 6RW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The online apprenticeship will follow a nationally recognised qualification standard with City Skills.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Creative
- Initiative
About this employer
As a global leader, we are committed to achieving more for our environment, employees, and customers by prioritizing issues that offer the greatest potential to create long-term social, environmental, and economic value. We create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day by leveraging our sustainability leadership and innovation expertise to serve customers around the world. Harnessing the strength in our diversity of 47,000 global employees across more than 250 locations.
After this apprenticeship
On successful completion of the apprenticeship there may be the option to contiue studies.
Ask a question
The contact for this apprenticeship is:
RPC CONTAINERS LIMITED
Pauline
Pauline.chan@amcor.com
The reference code for this apprenticeship is VAC1000346074.
Apply now
Closes in 16 days (Monday 27 October 2025 at 11:59pm)
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