Apprentice Administration Assistant

Morgan Scott Accountants

STANLEY (DH9 0DQ)

Closes in 20 days (Friday 31 October 2025 at 11:59pm)

Posted on 10 October 2025

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Summary

This is a fantastic opportunity for a motivated and well-organised individual to begin their career as an Apprentice Administration Assistant within a small, busy, and supportive team at Morgan Scott Accountants. The role is well-suited to someone who is self-driven, eager to learn, and able to manage tasks efficiently in a fast-paced environment.

• Wage:

  £14,560 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday-Thursday 9am-5pm (30-min break). Friday 9am-2pm.

  35 hours a week

• Start date:

  Monday 3 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Duties and Responsibilities:

• Provide general office support, including answering phone calls from clients, handling mail, and greeting visitors
• Assist with data entry and maintaining accurate records and databases
• Prepare and format documents, such as letters, and emails.
• Support diary management, including booking meetings with clients
• Use office systems and software (e.g. Microsoft Word, Excel, Outlook) confidently and accurately
• Organise and file both digital and paper documents

These duties are not exhaustive and other duties may be required.

Applicants should have good IT skills and be able to communicate clearly on the telephone.

Probationary period applies.

Where you'll work

4 HIGH STREET
STANLEY
DH9 0DQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ACCESS TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administration Apprenticeship, including monthly day release at Access Training, Team Valley.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Team working
• Initiative

About this employer

A trusted accountancy firm based in the North East England, dedicated to providing top-quality financial services to businesses and individuals alike. The company offer a wide range of accounting and tax services tailored to customers’ specific needs, including bookkeeping, payroll, tax planning, or any other financial matter.

After this apprenticeship

The company view this apprentice position as a long-term opportunity for an individual to progress within their organisation, and they are committed to supporting the candidate’s progression.

The role is intended to increase in terms of responsibilities and duties, for the right person.

Ask a question

The contact for this apprenticeship is:

ACCESS TRAINING LIMITED

The reference code for this apprenticeship is VAC1000346058.

Apply now

Closes in 20 days (Friday 31 October 2025 at 11:59pm)

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