Office Administrator Apprentice
BUSINESSCLEAN (CAMBRIDGE) LTD
Ely (CB6 2HF)
Closes on Sunday 30 November 2025
Posted on 10 October 2025
Contents
Summary
Businessclean Cambridge supplies commercial cleaning services to all industry types within the East Anglia region. The team are looking to recruit an Office Administrator Apprentice.
- Wage
-
£22,932 a year
- Training course
- Business administrator (level 3)
- Hours
-
8:30am - 4:00pm (30min lunch).
35 hours a week
- Start date
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Monday 15 December 2025
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties and Responsibilities:
- Log orders from customers for one off cleaning work, raise job sheets and maintain “jobs due” and “in progress” log. Liaise with customers, where necessary and appropriate. Collect work hours from cleaning staff, complete job sheets.
- Maintain Periodic work schedules. Collect job completion slips at month end and match them to the schedule. Highlight any overdue jobs.
- Maintain schedules of window cleaning work and issue copies to subcontractors each month. Collect job completion slips at the month's end and match to the schedule and pass them to accounts to reconcile subcontractor invoices. Highlight any overdue jobs.
- Obtains new starter references.
- Produce Operational booklets such as communication logs, attendance logs, and contract site guide templates.
- Administer electrical equipment test and repair register, issue recall orders each month and update register after equipment service is completed.
- Processes staff holiday requests, updating employees' holiday records and Isys availability records. Scans and emails a copy of the approved request to the employee.
- Telephone answering/forwarding.
Where you'll work
Unit 5, Greenham Park, Common Road
Ely
CB6 2HF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST SUFFOLK COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Requirements
Essential qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
- Initiative
- Organisation skills
- Customer care skills
Other requirements
This apprenticeship vacancy is office based and you will be working at the same location every day.
About this employer
Businessclean Cambridge supplies commercial cleaning services to all industry types within the East Anglia region.
After this apprenticeship
You will gain skills in office administration, basic accounts and operational management.
Ask a question
The contact for this apprenticeship is:
WEST SUFFOLK COLLEGE
The reference code for this apprenticeship is VAC1000346001.
Apply now
Closes on Sunday 30 November 2025
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