Business Administration Apprenticeship
SCORPION SECURITY GUARDING SERVICES LTD
Northampton (NN3 6QB)
Closes on Wednesday 10 December 2025
Posted on 14 October 2025
Contents
Summary
An excellent opportunity to work for a well-established Northampton-based security company with over 30 years of experience providing professional protection services across the UK, as part of your role you will be, answering telephone calls, helping organise the diary, conducting client updates, an exciting and varied role.
- Wage
-
£15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am - 5pm
40 hours a week
- Start date
-
Wednesday 24 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering telephone and directing calls
- Answering service emails
- Conducting client updates
- Using simple quote templates and sending to clients
- Helping organise sales diary
- Helping sales communications to clients/support
- Updating and producing control and patrol room paperwork
- Actioning items from/adding to control room daily diary
- Auditing and amending client instructions
- Monitoring CCTV screens
- Compiling alarm reports and emailing to clients
- Daily upkeep and production of duty records
- Filing
- Logging mileage of vehicles
- First aid box audits
- Data inputting
- Scanning
- Creating new customer files
- Updating records to CRM (customer relationship management) system
Personal Specification:
- Ability to navigate Microsoft systems
- Good telephone manner
- Upbeat attitude
- Proactive
Where you'll work
25 Quarry Park Close
Moulton
Northampton
NN3 6QB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration
- Remote training delivery
- OneFile
- VLE
- 6 hours of dedicated training time every week
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
Our client is a well-established Northampton-based security company with over 30 years of experience providing professional protection services across the UK. The company offers manned guarding, CCTV installation and monitoring, intruder alarms, access control, and keyholding services. Accredited by the NSI and ISO certified, they pride themselves on reliability, customer focus, and delivering high-quality security solutions to both commercial and residential clients. They are now looking for an apprentice to join their friendly team in Northampton.
Company benefits
SIA Licence after 3 Months (Funded), Uniform Provided - Polo’s and Soft Shell, Optional Auto Enrolled in the Company Pension Scheme (eligibility applies), 20 days annual leave plus Bank Holidays (+ office shut down over Christmas)
After this apprenticeship
Possible full-time permanent position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Sophie Charalambous
sophie.charalambous@startingoff.co.uk
The reference code for this apprenticeship is VAC1000345942.
Apply now
Closes on Wednesday 10 December 2025
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