Apprentice Client Account Administrator

INDEVOR GROUP LIMITED

Chorley (PR7 6TB)

Closes on Friday 28 November 2025

Posted on 10 October 2025

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Summary

Indevor Group, a fast-growing, award-winning start-up, is looking for hard-working and conscientious individuals to join our high-performing team. As we enter the next phase of growth, we are seeking talented candidates to help us scale and deliver innovative solutions to the house-building industry.

• Wage:

  £15,311.40 a year

  Check minimum wage rates (opens in new tab)

  Pay: £15,311.40 - £16,000

• Training course: Business administrator (level 3)
• Hours: 8 hour shift. Day shift, Monday to Friday.

  39 hours a week

• Start date:

  Monday 8 December 2025

• Duration:

  1 year 4 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are committed to excellence, high performance, uncompromising standards, and success.

This isn't a role for someone simply looking to pick up a pay check or even just build a reasonable career. We are looking for people who want to become part of our story, those willing to work hard, embrace challenges, and help us deliver on our ambitious business plan while having fun and making money along the way.

We value energy and attitude over age and experience. No prior sector experience is required; full training will be provided to help you thrive in your role.

This is not for the faint-hearted. But for the right person, it's one hell of a journey.

As a Client Account Administrator, you'll provide essential administrative support to the Client Account Management team, ensuring the smooth running of day-to-day operations. You'll play a key role in handling client communications, maintaining accurate records, and supporting the delivery of high-quality service to clients. Your role will involve managing information across multiple systems,
coordinating documentation, and assisting in the organisation of client accounts. By ensuring accuracy, efficiency, and compliance in all administrative tasks, you'll help the team deliver a seamless client experience and uphold the business's professional reputation.

Responsibilities:

• Communication management - Handle incoming calls and emails, ensuring queries are actioned promptly or directed to the right person.
• Document organisation - Manage inbound and outbound correspondence, keeping paperwork and digital files organised and accessible.
• Record keeping - File and maintain accurate records, both digitally and on paper, to support smooth account management.
• Data entry and updates - Input, update, and maintain information on spreadsheets, databases, and other systems.
• Client account support - Keep client account records accurate and up to date within management systems.
• Document preparation - Assist in preparing reports, documents, and meeting materials for the Client Account Managers.
• Team scheduling - Support with booking and coordinating meetings, calls, and appointments.
• Compliance awareness - Ensure all information is handled in line with GDPR and company data protection policies.
• General administration - Undertake a range of other administrative tasks as required to support the team.

What We Offer:

• Comprehensive training and ongoing support to help you excel in your role
• Unlimited career development opportunities
• Performance-based financial rewards recognising your contribution and results
• Opportunities to travel both within the UK and internationally (Marbella, Ibiza, Cotswolds, Isle of Skye)
• A dynamic and supportive team culture where your ideas and input are valued
• Participation in charity initiatives and team-building activities, from fundraising walks to skydiving
• A chance to work with an award-winning, high-performing team

Are you ready to become part of something special?

This is not the role for someone who is just looking for a salary, this is an opportunity to become an integral part of a growing business and contribute to our exciting journey.

If you're driven, enthusiastic, and ready to deliver results, we want to hear from you!

Where you'll work

Unit 2 East Terrace Business Park
Euxton Lane
Chorley
PR7 6TB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAINING 2000 LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

One day every 2 weeks - online learning.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Basic IT skills
• Good attention to detail
• Positive attitude
• Friendly and approachable
• Reliable and punctual
• Willing to learn
• Organised

About this employer

Indevor Group is reshaping the house-building industry through innovation, technology, and a relentless focus on results. Our clients include some of the UK's leading FTSE 100 companies, and we take pride in delivering solutions that drive real impact. We've built a culture that balances ambition with support, a place where people are challenged to achieve their best while being part of a team that celebrates success together. Our commitment to our people has earned us recognition in the Sunday Times Best Places to Work 2025, underlining our belief that high performance and a great workplace go hand in hand.

https://www.indevorgroup.com/ (opens in new tab)

Company benefits

Enhanced holiday allowance Bereavement leave Company pension Discounted or free food Employee mentoring programme Free on-site parking Gym membership Health & wellbeing programme Private medical insurance

After this apprenticeship

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

Morgan Horne

morgan.horne@t2000.co.uk

01254 54659

The reference code for this apprenticeship is VAC1000345938.

Apply now

Closes on Friday 28 November 2025

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