Business Administration Apprenticeship
EAT THAT FROG COMMUNITY INTEREST COMPANY LTD
TORQUAY (TQ1 3DG)
Closes in 20 days (Friday 31 October 2025 at 11:59pm)
Posted on 10 October 2025
Contents
Summary
ETF is an established Post 16 institution, solely based around people values and quality We are excited to offer the opportunity for a Business Administration Apprenticeship. This is a fantastic opportunity to become part of a team focused on helping people to identify and overcome their barriers to live a more fulfilled life.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9am to 5pm
37 hours 30 minutes a week
- Start date
-
Monday 1 December 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Data input to management information systems
- Answer to applicants/enquires
- Register enrolments starts
- Monitor learner's attendance
- Complete tasks in line with the Post 16 paperwork tracker
- Maintain secure filing system for learner information
- Assist with handling phone calls/texts/emails and providing a professional and friendly response
- Daily administrative duties as advised by the Business Support Coordinator
- Undertake any other duties required by senior management
- Be a positive ambassador for the company
Where you'll work
91 UNION STREET
TORQUAY
TQ1 3DG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be provided in house and supported by City Skills
More training information
Cily Skills was founded in 2017, one of UK's leading apprenticeships providers.
Requirements
Essential qualifications
GCSE in:
- English (grade C and above)
- Maths (grade C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Other requirements
Successful candidates will be required to comply with a Disclosure and Barring Service check (paid by the company)
About this employer
We are ETF And we’re different from all the rest! Since being founded in 2011, we have steadily become the South West’s no. 1 specialist post-16 institution, solely based around people, values, & quality. We enable people to identify and overcome their barriers to live a more fulfilled life. Whether you’re a teenager or an adult, it’s never too late to learn. We provide safe and fun learning environments, tailored around you!
http://www.eatthatfrog.ac.uk (opens in new tab)
Company benefits
Company Sick Pay (after 6 months of employment) Employee Wellbeing Programme
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- The post has the potential to become permanent
- Good opportunity for future employment
Ask a question
The contact for this apprenticeship is:
EAT THAT FROG COMMUNITY INTEREST COMPANY LTD
Graziella Murtinu
graziella.murtinu@eatthatfrog.ac.uk
The reference code for this apprenticeship is VAC1000345920.
Apply now
Closes in 20 days (Friday 31 October 2025 at 11:59pm)
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