Technical Apprentice (S2S)

S2S ELECTRONICS LTD

ROTHERHAM (S63 5DB)

Closes in 27 days (Friday 7 November 2025 at 11:59pm)

Posted on 10 October 2025

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Summary

Kick-start your IT career with a hands-on apprenticeship at S2S Group! Working closely with the ITAD Manager and a team of skilled technicians in a fast-paced warehouse environment, you'll gain valuable experience in diagnostics, stock management, admin tasks, and data cleansing of IT assets.

Wage

£15,704 a year

Check minimum wage rates (opens in new tab)

Training course
Digital support technician (level 3)
Hours
Monday to Friday. Shifts to be confirmed.

40 hours a week

Start date

Monday 17 November 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You'll receive full training, work with bespoke software, and be supported throughout by our dedicated training provider. On successful completion, you'll earn a Level 3 Digital Support Technician qualification – with the potential for a permanent role.

Perfect for someone who is detail-oriented, organised, and passionate about tech!

Duties and key responsibilities:

  •  Managing stock levels and ensuring you are being productive daily
  • Maintain records/logs of incoming and outgoing shipments including managing Excel spreadsheets
  • Stock control of IT assets and accessories
  • Manifesting of electronic devices into a bespoke tracking system
  • Diagnostics and troubleshooting
  • Using approved erasure software to wipe all sensitive information
  • Follow directions from the head technician and management
  • Ensure that you comply with all Health & Safety procedures and internal policies

Where you'll work

UNIT 3
FARFIELD PARK
MANVERS WAY
ROTHERHAM
S63 5DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ESTIO TRAINING LIMITED

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to:

  • Helpdesk Operations and Functions
  • Maintaining Digital Systems and Services
  • Fundamentals of Digital Systems
  • Administration of Digital Systems and Services
  • Change Management
  • Teamwork and Communications
  • Introduction to System Security
  • User and Stakeholder Training
  • Working in Digital Support
  • Data Operations and Security
  • Pathways and Career Progression

Requirements

Essential qualifications

GCSE in:

English and Maths (grade (A*-C/9-4 or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Energetic and proactive
  • Positive and can do attitude
  • Friendly personality
  • Able to work in a fast pace
  • Time management skills
  • Microsoft Applications
  • Self motivated
  • Adaptable
  • Tech-savvy
  • Reliable
  • Reliable and punctual

Other requirements

• Ability to manage large stock volumes to ensure all stock levels are 100% correct • Ability to use web-based software packages • Ability to use all Microsoft Applications including Excel and Access

About this employer

S2S Group is a leading IT Asset Disposal (ITAD) and data destruction specialist based in the UK. We help businesses securely and sustainably manage the end-of-life process for their IT equipment. Our services include secure data erasure, device refurbishment, recycling, and bespoke IT lifecycle solutions. With a strong commitment to environmental responsibility, data security, and compliance, S2S Group ensures that all IT assets are processed to the highest industry standards. We combine technical expertise with innovative software and sustainable practices, making us a trusted partner for organisations across various sectors. At S2S, we invest in people, providing training and development opportunities that support both individual and company growth.

Company benefits

• Medicash • Free parking

After this apprenticeship

Opportunity of ongoing employment following a successful recruitment process.

Ask a question

The contact for this apprenticeship is:

ESTIO TRAINING LIMITED

Sean Hove

SeanHove@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000345825.

Apply now

Closes in 27 days (Friday 7 November 2025 at 11:59pm)

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