Business Administration Apprenticeship in a leading groundworks company in Redditch

R M CONTRACTORS LTD

WORCS (B98 0HU)

Closes in 13 days (Thursday 23 October 2025 at 11:59pm)

Posted on 10 October 2025

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Summary

Provide day-to-day administrative support across key business areas, including Head Office, Plant and Buying functions.

• Wage:

  Competitive

  Competitive wage offered

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 07:30am – 16:30pm Monday – Friday

  45 hours a week

• Start date:

  Monday 3 November 2025

• Duration:

  1 year 6 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Support the Administrative Manager in ensuring a welcoming,
  organised and efficient office.
• Handle communication tasks such as answering phone calls,
  responding to emails, and directing enquiries to the appropriate
  team or contact.
• Maintain accurate and up to date filing systems.
• Support colleagues with document preparation, data entry and
  reporting.
• Help manage office and facilities requirements, ensuring
  smooth day to day operations.
• Arrange and coordinate meetings, ensuring minutes are
  recorded and distributed when required.
• Support the Customer Care team, learning to resolve customer
  issues and enquiries via telephone and email.
• Balance work responsibilities with apprenticeship training.

Where you'll work

PIPERS ROAD
PARK FARM
REDDITCH
WORCS
B98 0HU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business administration.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Time Management
• Willingness to learn
• Develop new skills
• Take responsibility
• Friendly and helpful
• Independent

Other requirements

Good attention to detail. Positive attitude and proactive approach to work. RM Contractors Ltd are committed to its values and aspirations for the future. We are seeking individuals who also share our values of: Family & Community. Dedicated Service. Workmanship. Innovation & Sustainability.

About this employer

RM Contractors is a Groundworks and Civil Engineering business with Headquarters in Worcestershire and regional offices in Oxfordshire and Leicestershire. Established in 1994 as a family business, over the past 30 years we have grown to be one of the leading Groundworks companies within the Midlands and the Home Counties.

https://rmcontractors.co.uk/ (opens in new tab)

Company benefits

Holiday Allowance: 23 days plus bank holidays, with additional holiday based on service Company Pension scheme available

After this apprenticeship

Opportunities to grow your career with us once you successfully complete the apprenticeship.

Ask a question

The contact for this apprenticeship is:

R M CONTRACTORS LTD

Careers Team

careers@rmcontractors.co.uk

01216787181

The reference code for this apprenticeship is VAC1000345749.

Apply now

Closes in 13 days (Thursday 23 October 2025 at 11:59pm)

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