Transport and Warehouse Operative Apprentice

DHL GLOBAL FORWARDING (UK) LIMITED

Birmingham (B37 7HB)

Closes on Monday 10 November 2025

Posted on 8 October 2025

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Summary

DHL Global Forwarding are now recruiting for an Apprentice in Birmingham. The successful candidate will develop towards becoming a Transport & Warehouse Operative. In this role you will handle cargo movement, assist in and execute the handling of daily warehouse operations, adhering to regulations and internal procedures.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary reviewed after 12 months

Training course
Supply chain warehouse operative (level 2)
Hours
Monday- Friday Evenings (14:00- 22:30) Including 1 hour break

37 hours 30 minutes a week

Start date

Monday 24 November 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

DHL Global Forwarding are now recruiting for an Apprentice in Birmingham. The successful candidate will develop towards becoming a Transport & Warehouse Operative. In this role you will handle cargo movement, assist in and execute the handling of daily warehouse operations, adhering to regulations and internal procedures.

*** Due to the working hours all applicants MUST be over 18 years old ***

Key Activities:

  • Handles cargo movement and assists in daily warehouse operations; complying with regulations and internal procedures, and updates shipment status accordingly
  • Performs loading and unloading of trucks or containers
  • Can be involved in handling special cargo movements including perishable goods, dangerous goods, IT equipment etc
  • Processes Ocean or Air Freight (packing and/or cargo), e.g. marking, neutralization, labelling, sorting, etc.
  • Supports Handling Team Leader to meet operational targets
  • Helps to ensure contractor adherence to quality procedures
  • Maintains pro-active communication/relationship with both peers and customer’s trucker
  • Attends to daily inbound/outbound activities of the warehouse
  • Records all inbound/outbound deliveries
  • Conducts random physical (pre-)inspections of the inbound/outbound cargo
  • Maintains cleanliness and orderliness of the warehouse
  • Observes and follows strictly the warehouse safety and security policy and procedures
  • Observes proper use of warehouse tools and equipment
  • Reports any incident inside the warehouse
  • Participates in the regular cycle counting activities
  • Maintains good transaction files of the warehouse
  • Forklift licence training.

Please note this is shift work hours:

Monday- Friday

Evenings (14:00- 22:30)

Where you'll work

Unit 1, International Square,
Starley Way
Birmingham
B37 7HB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

Supply chain warehouse operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.
  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.

Training schedule

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
  • Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Desirable qualifications

Other in:

2 years’ work experience or 2 years further educ (grade NA)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative
  • Ability to prioritise workload

Other requirements

*** Due to the working hours all applicants MUST be over 18 years old *** Possibility of lifting heavy objects. Continual physical/manual labour. Applicant will need to undergo training for forklift licence. Working unusual hours.

About this employer

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

http://www.dhl.com (opens in new tab)

After this apprenticeship

  • The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Paul Anthony Cotton

paul.cotton@seetec.co.uk

The reference code for this apprenticeship is VAC1000345618.

Apply now

Closes on Monday 10 November 2025

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