Level 3 Business Administration Apprenticeship - Roseberry Academy

THE ENQUIRE LEARNING TRUST

Middlesbrough (TS9 6EP)

Closes in 26 days (Monday 3 November 2025 at 11:59pm)

Posted on 8 October 2025

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Summary

This role offers the opportunity to gain hands-on experience while completing a Level 3 Business Administration qualification. The successful candidate will support the day-to-day running of the office and develop a wide range of administrative and communication skills.

• Wage:

  £14,526.20 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  £7.55 per hour

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 8:00am to 4:00pm (8.30am start on Fridays), 37 hours per week, Term-time only

  37 hours a week

• Start date:

  Monday 24 November 2025

• Duration:

  1 year 4 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Handling enquiries from parents, staff, and the community via face-to-face interaction, phone, and email.
• Carrying out general administrative tasks such as photocopying, filing, and routine correspondence.
• Using a variety of IT systems to complete data entry and other computer-based tasks.
• Assisting with the monitoring, maintenance, and distribution of stock, including ordering supplies when required.
• Supporting general financial administration, including raising purchase orders, ordering stock, and checking deliveries.
• Demonstrating a duty of care and complying with all Health & Safety requirements at all times.

Where you'll work

Roseberry Crescent
Great Ayton
Middlesbrough
TS9 6EP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
• Training provider: LMP Group: https://lmp-group.co.uk/
• All online/remote learning, no classroom or college day release
• An allocated tutor will support you throughout the apprenticeship!

More training information

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

• Milestone 1. The Organisation - (Aims, Values, Policy)
• Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
• Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
• Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
• Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
• Milestone 6. Preparation for End Point Assessment

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this employer

We are a caring village school with a dedicated and committed staff, supportive Governors and parents, an active PTA and happy children! As an Enquire Learning Trust Academy, we strive for the highest standards and have a clear vision for the future. At Roseberry Academy, we strive to enable our children to become effective and successful learners. We provide an environment with positive and confident attitudes and encourage mutual respect. Children are inspired and enthusiastic about their learning, which is engaging and objective led, building upon previous knowledge and developing new skills. We believe that children learn when they are engaged end enthused and we aim to provide a range of exciting, high quality learning experiences for all. A variety of teaching and learning pedagogies are used with ongoing assessment to ensure progression. This, in turn enables us to help our children develop as enquiring, reflective, independent learners with high expectations for themselves and their learning.

After this apprenticeship

Future opportunities for progression

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

The reference code for this apprenticeship is VAC1000345609.

Apply now

Closes in 26 days (Monday 3 November 2025 at 11:59pm)

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