Technical Support Apprentice
QUANTUM CONTROLS LTD
PRUDHOE (NE42 6PQ)
Closes in 6 days (Wednesday 15 October 2025)
Posted on 8 October 2025
Contents
Summary
Based in Prudhoe, we are seeking 2 dedicated and proactive Apprentices to join our team. This position provides an excellent opportunity to learn and develop essential skills under the guidance of experienced professionals.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Engineering and manufacturing support technician (level 3)
- Hours
-
Monday- Friday, 9.00am- 5.00pm.
37 hours a week
- Start date
-
Sunday 2 November 2025
- Duration
-
3 years
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Apprentice Technical Support Engineer, you’ll play a key role in supporting our internal operations. Your main responsibilities will include:
- Preparing and issuing customer quotations for electrical and engineering products
- Coordinating jobs on water industry sites, ensuring smooth scheduling and communication
- Running KPI and performance reports to support the internal sales team
- Assisting the Framework Specialist with data management, project coordination, and other operational tasks
- You’ll work closely with experienced engineers and sales professionals, gaining valuable technical knowledge and industry insight
Where you'll work
6A DUKESWAY
PRUDHOE
NE42 6PQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TDR TRAINING LIMITED
Training course
Engineering and manufacturing support technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Follow health and safety regulations, standards, and guidance.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
- Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
- Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
- Apply scientific, technical or engineering principles.
- Apply problem solving techniques to solutions for identified technical problems.
- Organise, plan and prioritise workflow and scheduling of work with stakeholders.
- Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
- Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
- Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
- Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
- Follow standard operating procedures.
- Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
- Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
- Apply continuous improvement techniques.
- Apply team working principles.
- Communicate in writing with others for example, stakeholders, colleagues, and managers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
- Carry out and record learning and development activities.
- Apply equity, diversity and inclusion procedures.
- Follow health and safety regulations, standards, and guidance.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
- Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
- Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
- Apply scientific, technical or engineering principles.
- Apply problem solving techniques to solutions for identified technical problems.
- Organise, plan and prioritise workflow and scheduling of work with stakeholders.
- Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
- Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
- Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
- Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
- Follow standard operating procedures.
- Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
- Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
- Apply continuous improvement techniques.
- Apply team working principles.
- Communicate in writing with others for example, stakeholders, colleagues, and managers.
- Communicate with others verbally for example, colleagues and stakeholders.
- Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
- Carry out and record learning and development activities.
- Apply equity, diversity and inclusion procedures.
Training schedule
- Engineering and Manufacturing Support Technician Level 3 standard
- Will be required to attend TDR for BTec Level Level 3 (and HNC if required by Quantum)
Requirements
Essential qualifications
GCSE in:
- English Language or English Literature (grade 5/C or above)
- Maths (grade 5/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Initiative
About this employer
Based in Prudhoe, we have been established for over 25 years and are the largest supplier of ABB drives and motors in the UK. All control panel manufacture and design is carried out in-house by our dedicated team.
After this apprenticeship
- Full time position upon completion of apprenticeship
Ask a question
The contact for this apprenticeship is:
TDR TRAINING LIMITED
The reference code for this apprenticeship is VAC1000345607.
Apply now
Closes in 6 days (Wednesday 15 October 2025)
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