Business Administration Apprenticeship
HEAVY EQUIPMENTS MAINTENANCE SOLUTI HEMS) LTD
EASTLEIGH (SO53 4RA)
Closes in 16 days (Friday 24 October 2025 at 11:59pm)
Posted on 8 October 2025
Contents
Summary
We are looking for a Business Admin Apprentice to join our team. Established in 2004 in Brighton, UK, Heavy Equipment Maintenance Solutions (HEMS) Ltd is a proudly British company specialising in the global supply of niche maintenance, repair, and rebuild tooling and services for the heavy equipment and off-road machinery industries.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday, 8am - 4pm.
37 hours 30 minutes a week
- Start date
-
Monday 27 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Communicating over the telephone with customers, clients and colleagues.
- Managing email inboxes.
- Use excellent customer service continuously.
- Organise and report data.
- Use of spreadsheets.
- Managing in-house computer systems.
- Filing, scanning and archiving documents.
- Accounts support.
- Dealing with post.
- Any other admin duties as requested.
Where you'll work
21 MONKS BROOK INDUSTRIAL PARK
SCHOOL CLOSE
CHANDLER'S FORD
EASTLEIGH
SO53 4RA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAVITY DENTAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
Full time post following completion of the apprenticeship programme.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Initiative
- Non judgemental
About this employer
At HEMS Ltd, we provide the most innovative, safe, and efficient repair tooling packages to major global OEMs and their users and dealers worldwide—including Caterpillar, Komatsu, Case, New Holland, JCB, Volvo, Terex, Liebherr, Perkins, Cummins, Iveco, Isuzu, and Hitachi. Our comprehensive services cover every aspect of heavy equipment maintenance—from full workshop planning and design to hands-on product training and support. After founding the Company and twenty years of loyal Service our CEO and Founder of the Company has decided its time to fully Retire and call it a day, this may have happened in the past but this is the final curtain and wish all of our customers and suppliers over the years a great big thank you and wish you all well
After this apprenticeship
Full-time post following completion of the apprenticeship programme.
Ask a question
The contact for this apprenticeship is:
CAVITY DENTAL TRAINING LIMITED
Sean Jones
Sean.Jones@cavitytraining.co.uk
07483413897
The reference code for this apprenticeship is VAC1000345554.
Apply now
Closes in 16 days (Friday 24 October 2025 at 11:59pm)
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