Workshop Reception Administration Apprentice
BOLEYN RECOVERY AND FLEET SERVICES LTD
77 River Road (IG11 0DS)
Closes in 22 days (Friday 31 October 2025)
Posted on 8 October 2025
Contents
Summary
Are you wanting to start your career in Administration within the Automotive Industry? Are you organised and have an interest in vehicles? Boleyn Recovery & Fleet Services are looking for a Reception Administration Apprentice to join the Business Administration apprenticeship programme to develop new skills and work alongside experienced staff!
- Wage
-
£15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 09:00-17:00.
40 hours a week
- Start date
-
Monday 3 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for an organised and enthusiastic individual to join Boleyn Recovery's busy fleet workshop as a Workshop Reception Administrator Apprentice. This role is ideal for someone who is keen to start their career in business administration while learning about the vehicle recovery and fleet services industry.
As part of your apprenticeship, you will receive training and gain valuable hands-on experience in administration, customer service, and workshop operations.
Key Responsibilities:
- Welcome customers, drivers, and visitors to the workshop reception area
- Answer telephone calls and emails, directing queries to the right team members
- Book in vehicles for servicing, MOTs, and repairs
- Prepare and update job cards, work orders, and service records
- Assist with invoicing and processing purchase orders
- Maintain accurate records of parts used, stock levels, and engineer worksheets
- Support the workshop team with general administration duties
- Ensure the reception area is tidy and professional at all times
- Provide excellent customer service to clients and suppliers
Where you'll work
77 River Road
IG11 0DS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
REMIT GROUP LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3
On successful completion, you will receive:
- Level 3 in Business Administration
- Functional Skills Level 2 in English & maths (if required)
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Organisation skills
- Problem solving skills
About this employer
Boleyn Recovery and Fleet Services: Trading for over half a century. Available 24-7-365 offering nationwide car and commercial breakdown recovery, roadside assistance, repairs and service. Still family owned and run with a vested interest in keeping our customers vehicles moving. We are not another call centre, we are fleet owners offering our services to fleet owners.
After this apprenticeship
What We Offer:
- Structured training programme leading to a recognised qualification
- Mentoring and guidance from experienced members of staff
- Opportunity to work in a professional automotive environment and supporting custoemrs with their vehicle needs
- Potential for full-time employment upon successful completion
Ask a question
The contact for this apprenticeship is:
REMIT GROUP LIMITED
The reference code for this apprenticeship is VAC1000345495.
Apply now
Closes in 22 days (Friday 31 October 2025)
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