Administrative Assistant Apprentice

Spinney Hill Primary School

Leicester (LE5 5EZ)

Closes in 20 days (Monday 27 October 2025 at 11:59pm)

Posted on 7 October 2025

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Summary

An exciting opportunity to train as a Finance & Admin Apprentice in a friendly school team. Gain valuable skills in finance, admin & communication while working towards a recognised qualification.

• Wage:

  £11,778 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Your actual salary will be £8833.50 in year 1 for 39 weeks per year, based on the weekly rate of £226.50. After this you will be paid the national minimum wage for your age at the national rate - https://www.gov.uk/national-minimum-wage-rates

• Training course: Business administrator (level 3)
• Hours: Hours per week: 30 hours a week Weeks per year: 39 Monday to Friday 7.45am- 2.45pm with 1 hour lunch

  30 hours a week

• Start date:

  Monday 5 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

*About the Role*

• Are you organised, friendly, and eager to learn?
• Do you enjoy helping people, solving problems, and keeping things running smoothly behind the scenes?

This apprenticeship is your opportunity to build valuable professional skills in finance, administration, and customer service, all within a welcoming and supportive school environment. You’ll be part of a busy, friendly office team that helps keep the school organised and thriving every day.

*What You’ll Be Doing*
No two days are the same and you’ll learn how to:

• Greet parents, pupils and visitors with a warm and professional welcome, in person and on the phone
• Support staff by keeping records, systems and databases up to date and accurate
• Process payments, invoices, and online transactions securely and efficiently
• Help with organising school events, exams, trips, and meetings
• Take notes in meetings and share information with the team
• Order and manage supplies to keep the office and classrooms running smoothly
• Update displays, newsletters, the school website and app
• Assist with first aid, record-keeping and liaising with health professionals

Throughout your apprenticeship, you’ll be supported to gain confidence using IT systems, managing information, and developing great communication and teamwork skills.

*What You’ll Learn*
You’ll gain hands-on experience in:

• Finance processes such as handling and recording money
• Administration and office systems
• Customer service and professional communication
• Event organisation and teamwork
• Data protection, confidentiality and safeguarding
• Equal Opportunities, Health & Safety, and Environmental best practice

*We’re Looking For Someone Who*

• Has a positive attitude and enjoys helping others
• Is reliable, organised and ready to learn
• Can communicate clearly with pupils, parents, staff and visitors
• Has good attention to detail and pride in doing things well
• Enjoys being part of a supportive, busy team environment

*Why This Role is a Great Start*
This apprenticeship is a perfect step into the world of education, finance or office administration. You’ll get:

• Practical, hands-on experience in a real working environment
• A recognised qualification while you earn
• Mentoring and support from experienced school staff
• A chance to make a real difference in a school community

Where you'll work

1 Ventnor Street
Leicester
LE5 5EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Your training will all take place at the school where you'll be given protected study time for your remote tutorials with an experienced tutor from Heart of England Training, an organisation highly experienced in working with school-based apprentices. 

Requirements

Essential qualifications

GCSE in:

• English (grade 4-9 (A*-C))
• Maths (grade 4-9 (A*-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Non judgemental
• Patience
• Knowledge of Word and Excel

Other requirements

This role will be based in the school’s main office. You will be the face of the school and will learn how to deliver a first-class customer service to children, parents/carers, staff and visitors.

About this employer

The school is a large primary school in the North Evington area of Leicester, valued by parents. We have worked alongside parents to improve communication and help parents to feel more confident to engage in school life. It is a school that values and encourages staff to develop and grow through a variety of professional development opportunities.

https://www.spinneyhill.leicester.sch.uk/ (opens in new tab)

Company benefits

LGPS Pension, staff well-being programme includes access to physio, counselling, mindfulness, virtual gym, GP appointments and expert medical advice

After this apprenticeship

Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.

Ask a question

The contact for this apprenticeship is:

Spinney Hill Primary School

Sarah Cripps

07817685039

The reference code for this apprenticeship is VAC1000345410.

Apply now

Closes in 20 days (Monday 27 October 2025 at 11:59pm)

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