Office Administrator Apprentice
RATstands Ltd
Witham (CM8 3YQ)
Closes in 16 days (Friday 24 October 2025)
Posted on 7 October 2025
Contents
Summary
We are recruiting for an Office Administrator Apprentice at our Witham-based office to provide vital administrative support across all departments, including accounts, customer service, marketing, sales and general administration duties where required.
- Wage
-
£20,800 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am - 5pm with a 30 minutes lunch break.
40 hours a week
- Start date
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Monday 3 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will be working in a small team in our Witham office and the role will be varied from inputting invoices, helping plan and create content to answering the phones. You will be using a variety of platforms including, Microsoft Office, Canva, WooCommerce, our Inhouse Accounting Software and a variety of Social Medial platforms.
The role would be ideal for someone who is enthusiastic, hardworking, with a can do approach and flair of creativity. You will need to be confident and professional as you will be speaking directly with customers across multiple communication channels. You will have great attention to detail as you will be checking and inputting supplier invoices as well as entering customer quotes and orders. There may also be the opportunity to attend Overseas Tradeshows.
Duties will include:
- Answering the phone and transferring calls to the relevant person.
- Checking and entering invoices into our in-house ERP system.
- Entering sales quotes and orders.
- Updating customer and supplier information.
- Updating the website.
- Monitoring and responding to comments and messages across all social media platforms.
- Helping to create engaging content/captions for all social channels, including but not limited to Instagram, Facebook, LinkedIn and YouTube.
- Support with content creation shoots.
- Assist with the management of our affiliate programme.
- Research and identify potential influencers aligned with our brand and target audience.
Where you'll work
5 Waterside Business Park
Eastways
Witham
CM8 3YQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COLCHESTER INSTITUTE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
- Delivered within the workplace, via online training, and at Colchester Institute Campus.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Other requirements
Workplace is a 10 minute walk from the closest bus-stop and 15-20 minutes from Witham Train Station.
About this employer
RATstands Ltd design and manufacture high quality music stands, lights, staging and chairs. We are market leaders in our field and our products are used all over the world by the finest venues and musicians including Royal Albert Hall, Sydney Opera House, Abbey Road Studios, Walt Disney Concert Hall and many more.
https://www.ratstands.com/ (opens in new tab)
Company benefits
Cycle to Work Scheme, Employee Discounts, Enhanced Annual Holiday Scheme, Service Bonus.
After this apprenticeship
Potential for permanent employment upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
COLCHESTER INSTITUTE
Colchester Institute - Apprenticeship Team
ci.apprenticeships@colchester.ac.uk
01206 712043
The reference code for this apprenticeship is VAC1000345337.
Apply now
Closes in 16 days (Friday 24 October 2025)
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