Business Growth Administrator Apprentice

THRIVE4LIFE LIMITED

Esher (KT10 8HH)

Closes in 23 days (Friday 31 October 2025)

Posted on 6 October 2025

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Summary

Kickstart your career with Thrive4Life as a Business Growth Apprentice! Support the growth of our dynamic health & wellbeing company with admin, client care, marketing, and exciting City events. With a new website and innovative AI-driven CRM launching, this is your chance to learn, grow, and succeed.

• Wage:

  £11,778 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  There will be regular pay rises with completion of clear KPIs being achieved

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, Shifts to be confirmed.

  30 hours a week

• Start date:

  Monday 3 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a rare opportunity to join Thrive4Life as a Business Growth Apprentice. Based mainly in our friendly Esher office (just 8 minutes from Esher station) and with regular days at our Wellbeing Centre in the Lloyd’s building, EC3 (Bank Station) in the very heart of the City of London, this role offers a unique blend of office-based training and exposure to the London City environment and culture.

You’ll be working closely with two experienced managers — Julia McAllister (Growth Manager, Thrive4Life Wellbeing Centre) and Rhea Mall (City Health Campaign Lead and Data Scientist), as well as gaining mentoring from senior company leadership and hands-on experience across a wide range of functions including administration, in person and streamed events, data, and client support.

Purpose of the Role

To provide day-to-day administrative support to both Thrive4Life and Wellbeing Centre Business Growth activities, ensuring smooth operations, excellent client service, and robust data management. This is a wide-ranging apprenticeship designed to give you valuable, transferable skills and a strong career foundation.

Duties and Responsibilities

• Supporting the City based Wellbeing Centre
• Welcome patients and handle enquiries by phone, email, and in person
• Support bookings, payments, and client care using the Cliniko system
• Assist with monthly health talks, Pilates sessions, and city-based promotional in person events and pop-up expo stands
• Prepare marketing materials and keep promotional displays stocked across the Lloyd’s building
• Help process national referral bookings and maintain tidy clinic facilities

Supporting Data & Outreach

• Input, validate, and manage data across our CRM systems and spreadsheets.
• Consolidate data from enquiries, bookings, events, and subscriptions.
• Assist in building prospect lists for outreach campaigns and support data cleaning.
• Help prepare reports and dashboards (e.g., enquiries, conversions, event attendance).
• Provide support for email marketing and light research tasks.

General Office Administration

• Handle incoming calls and emails, taking messages or directing queries.
• Support document preparation, filing, and record-keeping.
• Assist with scheduling meetings, travel, and other logistics.
• Provide ad hoc support to the wider team as needed.

What Makes This Role Unique

• A rare opportunity to gain exposure not only to business administration but also to finance, sales, marketing, and delivery, giving you a broad foundation for your career.
• The chance to work both in a supportive Esher small office environment and in the vibrant London City setting, gaining insight into corporate culture and client engagement in the city of London.
• Practical involvement in a company that has just launched a new website and adopting an AI-driven customer relationship platform — with state-of-the-art client engagement to drive growth.
• Real mentoring and day-to-day learning from senior leaders in the company, giving you insight into business strategy as well as administration.
• For the right candidate, multiple opportunities to expand the role and grow with the company.

 

Where you'll work

1 Grove way
Esher
KT10 8HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH THAMES COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This role is aligned to the Business Administrator Apprenticeship Level 3 Standard.

You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training. 

What You’ll Gain

• Real responsibility from day one in a supportive small team
• Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI - CRM (with built in AI drivers), and other modern outreach tools
• Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries
• A nationally recognised apprenticeship qualification
• Strong career prospects in business administration, operations, or data management
• Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time
• We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management
• The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available

Requirements

Essential qualifications

GCSE or equivalent in:

• English (grade 4)
• Maths (grade 4)

Desirable qualifications

BTEC or equivalent in:

Level 3 (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• IT skills
• Communication skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Creative
• Logical
• Initiative
• Team working

Other requirements

As the successful apprentice, you will need to be comfortable with travel to either site. Your main base will be Esher, Head Office. 8-minute walk from Esher Station (served by South Western Railway). You will also spend some time at the City of London Office based inside the iconic Lloyd’s Building, nearest underground station is Bank Station.

About this employer

Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events. We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing. Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing. What sets us apart? Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful. High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb. Innovation and growth, with a new website and AI-powered CRM platform launching. Exposure to London City culture alongside a supportive small office environment in Esher. Wide-ranging experience across finance, sales, marketing, events, delivery, and data. A meaningful mission: to help save lives and improve quality of life through education and awareness.

After this apprenticeship

• This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors
• This foundation prepares candidates for various careers or senior roles

Ask a question

The contact for this apprenticeship is:

SOUTH THAMES COLLEGES GROUP

The reference code for this apprenticeship is VAC1000345271.

Apply now

Closes in 23 days (Friday 31 October 2025)

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