Business Administration Apprenticeship
TEESSIDE LAW LIMITED
Redcar (TS10 1TD)
Closes on Monday 17 November 2025
Posted on 6 October 2025
Contents
Summary
Your role is to provide administrative support to the legally qualified members of the Company and mentor Trainee/Apprentice Administrative Assistants.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
£7.55 an hour
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday (exact hours to be confirmed).
35 hours a week
- Start date
-
Monday 24 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Awareness of and implementation of SQM procedures set down in the OM
- Compliance with policy
- Transcribing audio dictation
- Typing
- Administration of files in accordance with the OM
- Dealing with clients by telephone and face to face for the making of appointments and general enquiries
- Preparing claims for costs from and communicating with the LAA and NTT
- Communicating with Court and criminal justice agency staff
- Ensuring any developing issues are brought to the attention of the lawyers
- Directing legal enquiries to a suitably qualified person within the Company
- Raising any concerns you may have about a file with the caseworker in case anything has been overlooked
- Participating in the management meetings when invited to do so
- Identifying and bringing to the attention of the Directors any general concerns or breaches of policy or procedure
Where you'll work
Unit G 2 Redcar Civic Centre
Ridley Street
Redcar
TS10 1TD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ITEC NORTH EAST LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
- IT
- Record and document production
- Decision-making
- Interpersonal skills
- Communications
- Quality
- Planning and organisation
- Project management
- Relevant regulation
- Policies
- Business fundamentals
- External environment factors
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Creative
- Initiative
Other requirements
Employer suggested entry requirement. Minimum of 4 GCSEs grade 3/D or higher. Grade 4/C or equivalent in either Maths or English.
About this employer
A leading North East solicitors specialising in criminal, family, children, regulatory and compliance law services.
After this apprenticeship
Possibility of a full-time position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
ITEC NORTH EAST LIMITED
The reference code for this apprenticeship is VAC1000345261.
Apply now
Closes on Monday 17 November 2025
Sign in with your GOV.UK One Login to apply.