Business Administration Apprenticeship - MacIntyre Academies Trust

MACINTYRE ACADEMIES

Nuneaton (CV11 5SS)

Closes in 21 days (Friday 24 October 2025 at 11:59pm)

Posted on 3 October 2025

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Summary

To provide a comprehensive and confidential front desk and support service to the Discovery Academy. The post holder will be the first point of contact for all visitors and will be expected to promote the vision and values of the Academy with all stakeholders, including parents, visitors and the local and wider community.

• Wage:

  £9,815 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  This role is term-time only. The hourly wage is £7.55. This will increase to the NMW for your age after the first year (https://www.gov.uk/national-minimum-wage-rates).

• Training course: Business administrator (level 3)
• Hours: Monday to Friday (between 8am to 2pm).

  25 hours a week

• Start date:

  Saturday 27 October 2925

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are currently recruiting for a Business Administration Apprentice to join the school to provide confidential front desk and administrative support to the school under the direction of the Office Manager. This will include switchboard, typing, filing, scanning/photocopying, receiving visitors and liaising with parents and carers where necessary. You will also provide a positive front of house experience for all visitors.

As a Business Administration Apprentice, you will need to be a keen, self-starter, willing to learn, with a natural ability to relate to people, especially those who sometimes struggle to express their own thoughts and feelings. You need to be competent at using a computer, ideally with a working knowledge of all relevant Microsoft packages, including Word, Excel and Outlook. Knowledge of SIMS package is desirable, but not essential as training will be provided on all software packages. You need to be able to demonstrate excellent communication skills both written and verbal, be able to work well within a team and under pressure with tight deadlines and conflicting priorities.

Key duties:

• To provide a comprehensive front desk service both in person and on the telephone.
• To work with the office team to provide an effective administrative service to fulfil the Academy and regulatory requirements. The post holder will need to be flexible in approach as workload varies daily, but this will include typing, filing, photocopying/scanning, and preparation of documents.
• To provide comprehensive support as required, including written and verbal communication with parents, social workers, and external support staff. This includes maintaining documentation required to comply with Ofsted standards.
• To ensure that all communications and correspondence are dealt with in an efficient and effective manner.
• To oversee the receiving and recording of incoming post, deliveries, and collections.
• To provide administrative support, as directed by the Office Manager, Academy Principal, and other members of the Senior Leadership Team.
• To ensure the efficient and effective use of information technology systems, notably Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and the use of Email.
• Knowledge of SIMS is desirable but not essential as training will be provided.
• To ensure good communication and information systems within the Academy/Trust and with external agencies.
• To participate in team meetings.
• To attend compulsory training and induction and identify your own specific training and development needs.
• To attend a First Aid at Work course and be willing to administer first aid as required within the school to both students and staff.
• To be available for and make productive use of professional supervision and annual appraisals.
• To comply with the academy's policies.
• To be responsible for your own personal and professional development and undertake learning and development activities, including attending service-specific training as required.
• To undertake any other reasonable tasks as required at the discretion of the Senior Leadership Team (SLT) or Line Manager.

Where you'll work

Discovery Academy
Vernons Lane
Nuneaton
CV11 5SS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Level 3 Business Administration Apprenticeship Standard. 
• Alongside the face-to-face placement at the school, all the learning will be delivered online.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental

About this employer

Discovery Academy opened in September 2015 in Nuneaton, Warwickshire. The school caters for children and young people, aged 9 – 19 years who have an Education, Health and Care Plan for autism or a social, emotional or mental health need. The academy consists of 12 classes and more than 100 pupils, including Post 16 provision. MacIntyre Academies is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Such posts will require an enhanced DBS disclosure check together with all other relevant recruitment checks. This includes an Ofsted requirement for individuals to obtain an overseas police check, if you have spent six months or more outside the UK. MacIntyre Academies is an equal opportunities employer.

After this apprenticeship

Possible full-time position upon completion of the apprenticeship. 

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Horiya

horiya.haji@lmpeducation.org

The reference code for this apprenticeship is VAC1000345145.

Apply now

Closes in 21 days (Friday 24 October 2025 at 11:59pm)

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