Business Administration Apprentice Level 3 – Lettings Administration

PS Property Solutions

BIRMINGHAM (B29 6AU)

Closes in 19 days (Wednesday 22 October 2025 at 11:59pm)

Posted on 2 October 2025

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Summary

We are a busy student letting agency based in Birmingham, dedicated to providing high-quality accommodation and excellent service to both students and landlords. We are seeking a motivated and detail-oriented Business Administration Apprentice to join our Lettings Administration team.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

£16,000 - £18,500 - To be discussed with the successful candidate based on age & transferable skills.

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5/5.30pm

40 hours a week

Start date

Thursday 23 October 2025

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As part of the Lettings Administration team, you will:

  • Assist with the preparation and processing of application forms, guarantor forms, and tenancy agreements
  • Ensure tenancy documentation complies with relevant legislation, including the Housing Act 1988 (as amended), Tenant Fees Act 2019, and Deregulation Act 2015
  • Support with Right to Rent checks in line with the Immigration Act 2014, keeping accurate and secure records
  • Help manage the protection of tenant deposits within an approved scheme in accordance with the Housing Act 2004
  • Maintain and update safety and compliance paperwork (e.g., gas safety certificates, EPCs, EICRs)
  • Handle personal and financial information responsibly, ensuring compliance with the UK GDPR and the Data Protection Act 2018
  • Update the property management system and ensure all compliance documents are accurately filed
  • Communicate with tenants, landlords, and guarantors to collect, verify, and process required information
  • Carry out general administrative duties including filing, scanning, photocopying, and data entry

Where you'll work

515 BRISTOL ROAD
SELLY OAK
BIRMINGHAM
B29 6AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator Apprenticeship Standard
Functional skills if required.

Your specialist skills coach will communicate with you online, training platforms and remote access. They will visit you at your place of work.

You are expected to complete 20% 'off the job' weekly.You will enhance your IT skills, communication skills, organisation skills and many more.

Requirements

Essential qualifications

GCSE in:

English & maths (grade 4 - 9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

At Property Solutions, trust is at the heart of everything we do. As a dedicated student letting agency based in Birmingham, we understand the importance of providing a reliable, transparent, and supportive service for both students and landlords. With years of experience in the local market, we pride ourselves on clear communication, honest advice, and prompt support – ensuring a stress-free letting experience from start to finish. Whether you’re a first-time student renter or a landlord looking for dependable management, you can count on us to put your needs first and deliver results with integrity.

https://www.propertysolutionsuk.com/ (opens in new tab)

After this apprenticeship

  • Full time role within the business 

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

Paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC1000344857.

Apply now

Closes in 19 days (Wednesday 22 October 2025 at 11:59pm)

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