Planning Administrator Apprentice

INFRASTRUCTURE GATEWAY LTD

KETTERING (NN15 6XR)

Closes on Tuesday 4 November 2025

Posted on 2 October 2025

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Summary

The role is to carry out the administration tasks within the Planning Team in a timely manner, ensuring that all paperwork for regulated work is sent to various companies correctly and on time and assisting the Planning Supervisor to ensure that works are connected in accordance with our obligations.

• Wage:

  £16,000 a year

  Check minimum wage rates (opens in new tab)

  £15,000 to £17,000 per annum depending on age and experience.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 8.30am - 5.00pm.

  37 hours 30 minutes a week

• Start date:

  Saturday 8 November 2025

• Duration:

  1 year 6 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Arrange all call offs for works with site contacts, all post connection paperwork for services, and arrange site meter fits
• Issuing All paperwork to adopting utilities
• Sending all MU site notifications
• Dealing with all queries and issues, such as replacements, leaks and repairs and phone calls/ emails from site
• All Job Packs, including drawings and going through dead mains with commissioning
• Dealing with Fibre portal and booking in work as required
• Processing of Material orders from site through to procurement
• Raising variations for remedial works and replacement materials
• Dealing with site payment issues
• Assisting with monitoring and resolving Corrective actions
• Liaising with supervisors about program changes
• Liaising with client site management team.
• Issuing emails to sites for aborted jobs
• Track job packs back in that issued out and escalate when not received back

Where you'll work

VANTAGE HOUSE
KETTERING PARKWAY
KETTERING VENTURE PARK
KETTERING
NN15 6XR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administrator Level 3 
• Remote learning
• 20% off the job training delivered by Starting Off

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C or above)
• Math (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative

About this employer

Our client has been working with developers providing them with the expertise to deliver the utilities on construction projects since 2003. They work with a large range of house builders and construction companies installing Water, Gas, Electricity and Fibre to their site's, on time and on budget.

Company benefits

23 days paid holiday, free on-site parking, 24/7 GP service, sick pay after you have passed probation, life insurance

After this apprenticeship

• Full time position on completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

01536851190

The reference code for this apprenticeship is VAC1000344840.

Apply now

Closes on Tuesday 4 November 2025

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