Business Administrator Level 3 Apprenticeship
SATAIR UK LIMITED
FELTHAM (TW14 0TH)
Closes in 14 days (Friday 17 October 2025 at 11:59pm)
Posted on 2 October 2025
Contents
Summary
Kickstart your career with our Business Administrator Level 3 Apprenticeship and develop the skills employers want. Gain valuable office experience, build essential skills in communication, organisation and problem-solving, and earn a recognised qualification while getting paid.
- Wage
-
£15,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
37.5 hours per week (30-min break unpaid) and will be working on shifts that could be: Early shift: 6am-2pm, Day shift: 8am-4pm, Late shift: 11am-7pm. Within this time, the apprentice will be entitled to 1 day/week to complete their studies.
37 hours 30 minutes a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Customer front-end liaison with customers, manage communications, order updates
- Booking customer orders and preparation of repair quotations
- Prepare monthly reports
- Continuous communication with workshop staff
- Input technical quotations of repair works
- Support housekeeping activities
- Support calibration plan of key equipment and tooling
- Organise calibration and maintenance activities with 3rd parties
- Drive improvements
- Maintaining an organised and up-to-date workshop data management system
- Adhoc duties
Where you'll work
UNIT 3
SPACE WAYE
FELTHAM
TW14 0TH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HIGH RIDGE TRAINING
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You’ll gain practical experience by spending around 80% of your time in the workplace, completing real business tasks and projects alongside experienced colleagues. The remaining 20% will be dedicated to remote workshops, online training, and assignments, giving you the knowledge and skills to succeed in your career.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Must be computer literate
- Required Excel knowledge
- Google environment knowledge
- Works well under pressure
- Own initiative
- Excellent communication
- Clear spoken English
- Flexible team player
- Supportive and Collaborative
- Follows procedures
- Follows instructions
- Health & Safety awareness
- Punctual with good attendance
- Self-motivated
Other requirements
Important Application Information. All applicants must be able to provide a valid DBS check and 5 years of employment history. For apprentices, acceptable references include: A reference from a previous job. A letter from your school/college. HMRC records (if you were in receipt of benefits or working part-time). A letter from parents confirming you were living at home and supported financially. Please note: unexplained gaps of more than 28 days cannot be accepted.
About this employer
Satair UK is part of the Satair Group (an Airbus Services Company) with more than 1100 employees globally in more than 10 locations worldwide. For more information, please check out this YouTube video of the company below.
https://www.youtube.com/watch?v=ZPxWGjEZbbA (opens in new tab)
Company benefits
25 days holidays. Pension contribution.
After this apprenticeship
Our last two apprentices went on to secure permanent roles, and we see this administrator apprenticeship as the pathway to shaping the future of our team. You’ll gain skills that open doors to exciting opportunities, with real potential to grow into leadership roles. Join us, and your career could continue to thrive with us long after your apprenticeship ends.
Ask a question
The contact for this apprenticeship is:
HIGH RIDGE TRAINING
Sheena May
sheena.adobas@highridgetraining.co.uk
The reference code for this apprenticeship is VAC1000344752.
Apply now
Closes in 14 days (Friday 17 October 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.