Business & Admin Apprentice

QUEENS HOTEL GROUP LTD

PAR (PL24 2TS)

Closes in 16 days (Friday 17 October 2025 at 11:59pm)

Posted on 30 September 2025

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Summary

Trenython Manor are offering an exciting opportunity for a business and admin apprentice to join their team based in Par. The role will enable you to enhance your career within the business industry, give you valuable on-the-job experience and work towards an industry recognised qualification.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Performances related pay increases

Training course
Business administrator (level 3)
Hours
Shifts between Monday and Sunday, between 1.00pm and 9.00pm.

40 hours a week

Start date

Monday 20 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties to include but are not limited to:

  • Using a range of computer systems, including Microsoft Packages
  • Admin duties, such as post, answering phone calls and filing.
  • Reception Duties, including welcoming guests
  • Database Input, such as arranging bookings and reservations

Where you'll work

TRENYTHON MANOR
TYWARDREATH
PAR
PL24 2TS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNWALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will be working towards a Level 3 Business Administrator apprenticeship standard qualification
  • The apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace
  • You will be required to attend St Austell College fortnightly, with some elements of the course being delivered online

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Place of work is in a rural location, so please consider how you will get to and from the workplace.

About this employer

Country estates are part of England’s rich heritage and Trenython Manor is an architectural treasure, built in 1872 within the grounds of a private 24-acre estate. The elegant manor house has been lovingly restored and sympathetically converted to a hotel and luxury lodge resort, and many of its historic features, including intricately carved oak panelling, sweeping staircases, decorative ceilings and marble columns, have been carefully preserved. Today guests enjoy the highest level of modern comfort and an array of superb facilities designed to entertain all the family during a short break, spa weekend or longer holiday in Cornwall. Experience the epitome of fine dining and impeccable service at our popular Da Kona Restaurant, winners of the 2024 Gold Award in the Taste of the West Awards

https://www.trenythonmanor.co.uk/ (opens in new tab)

After this apprenticeship

You may wish to move onto a higher level apprenticeship. 

For the right candidate there might be potential to progress within the company.

Ask a question

The contact for this apprenticeship is:

CORNWALL COLLEGE

Ceri

01209 616103

The reference code for this apprenticeship is VAC1000344422.

Apply now

Closes in 16 days (Friday 17 October 2025 at 11:59pm)

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