Business Administration Apprenticeship
CVL SYSTEMS LTD
Wellingborough (NN8 6AG)
Closes on Sunday 30 November 2025
Posted on 30 September 2025
Contents
Summary
A excellent opportunity to work for a advanced security and automation solutions provider, as part of your role you will be the first point of contact for incoming calls and visitors to our office location, providing office administration support as required, an exciting and varied role, if you are interested please apply today !
- Wage
-
£15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am – 5pm with a 30-minute unpaid lunch break
40 hours a week
- Start date
-
Sunday 14 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide office and administration support as required
- Contribute to continuous improvement initiatives and adoption of new technology and processes
- Customer satisfaction and communication standards
- Office and facility cleanliness
- Completion of general administrative and daily assistant duties
- Timely delivery of client pricing tasks
- Accuracy and up-to-date management of supplier and client purchase orders
- Regular maintenance and updating of the client database
- Exceptional organisational skills with ability to prioritise under pressure
- Clear and professional communication and customer service skills
- Strong time management
- Proficient in Microsoft Office
- Attention to detail and accuracy in documentation
- Resilient, proactive and adaptable
- Customer-focused approach
- Digital literacy and openness to learning new systems, automation and AI tools
- 4/C+ in Maths and English GCSEs
- Provide administrative support to leadership and the hub co-ordinator team when required
- Act as the first point of contact for incoming calls and visitors to our office location
- Proactively manage client expectations and provide timely updates
- Assisting in facility management, key tasks include but not limited to, keeping the office environment clean and professional, ensuring the kitchen and bathroom amenities are safe, secure, clean and stocked where required
- Systems & Reporting
- Use Installer Pro to update the client database records and making sure this correct and up to date
- Monitor service KPIs and compliance measures (e.g. NSI standards) and provide reporting to management
- Assisting in general accounts / finance general admin daily duties
- Liaising with clients regarding orders placed, ensuring timely receipt of the corresponding purchase order (requisition document) for the services or products provided by CVL systems LTD.
Where you'll work
3 Wallis Close
Park Farm Industrial Estate
Wellingborough
NN8 6AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business administration level 3
- Remote training delivery
- Onefile
- VLE
- 6 hours of dedicated training time every week
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
We specialise in delivering advanced security and automation solutions tailored to meet the needs of high-profile businesses and organisations. With a focus on excellence, reliability, and innovation, they proudly support their clients in achieving the highest levels of safety and operational efficiency. Since 2009 they have established themselves as a trusted provider of specialist security system designs and installations, offering competitive pricing without compromising on quality. Their comprehensive portfolio includes access control systems, HD CCTV surveillance, Barriers, Turnstiles, Speedlanes, Door automation, and Intercom systems. From design to installation and ongoing maintenance, they provide a seamless end-to-end service that prioritises the protection of premises, people, and assets.
Company benefits
Free parking, holiday entitlement.
After this apprenticeship
Possible full time permanent position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Sophie Charalambous
sophie.charalambous@startingoff.co.uk
The reference code for this apprenticeship is VAC1000344384.
Apply now
Closes on Sunday 30 November 2025
Sign in with your GOV.UK One Login to apply.