Business Administration Apprenticeship
St Michael’s CofE Primary School
Braintree (CM7 2NS)
Closes in 12 days (Tuesday 14 October 2025 at 11:59pm)
Posted on 30 September 2025
Contents
Summary
The Apprentice will play a key role in supporting the school office by welcoming visitors, handling enquiries, and carrying out a range of clerical, welfare, and basic finance tasks. This varied role offers valuable experience in administration, customer service, and pupil support within a busy school environment.
- Wage
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£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
£11494.88 actual salary (35 hours per week, 39 weeks per year)
- Training course
- Business administrator (level 3)
- Hours
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8am-3.30pm, 5 days per week, term-time only.
35 hours a week
- Start date
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Saturday 1 November 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Apprentice will support the smooth running of the school office by acting as the first point of contact for visitors and telephone enquiries, ensuring security procedures are followed, and providing a welcoming reception service.
The role involves delivering welfare support to pupils, including basic first aid, liaising with parents, and assisting with health-related visits.
Clerical duties include typing, filing, photocopying, handling post, maintaining records, and accessing information via SIMS, alongside providing general support to teachers and staff.
The apprentice will also assist with basic finance tasks such as collecting payments and issuing receipts.
In addition, the role requires commitment to professional development, health and safety responsibilities, equality of opportunity and safeguarding practices.
This varied position provides valuable experience across administration, welfare and customer service within a school environment.
Where you'll work
Maple Avenue
Braintree
CM7 2NS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHELMSFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration Apprenticeship Standard delivered by Chelmsford College
- 6-7 hours per week will be spent on "off-the-job training"
- Training is provided both remotely and, in the workplace
- Details will be made available at a later date
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Initiative
- Friendly, professional manner
- Time management
- Willingness to learn
- Reliability and flexibility
Other requirements
• Friendly, approachable, and welcoming • Patient and understanding, especially when working with children • Responsible and reliable • Honest and trustworthy, with respect for confidentiality • Positive and enthusiastic attitude • Flexible and adaptable to changing tasks and priorities • Empathetic and caring, with a strong sense of welfare for others • Professional and well-presented • Motivated and eager to learn • Team player with a cooperative spirit
About this employer
St Michael’s is a warm, inclusive Church of England primary school based in Braintree, Essex, serving approximately 410 pupils between 4–11-year-olds. Rooted in Christian values, the school places a strong emphasis on love, integrity, creativity, and resilience, guiding children to develop not just academically but socially, morally and spiritually. The school’s vision is to ensure every child is safe, happy and able to fulfil their potential, through a stimulating curriculum, caring pastoral support and strong community partnerships. As a voluntary aided school, St Michael’s maintains close ties with St Michael’s Church, including regular collective worship and involvement in church-led initiatives.
After this apprenticeship
Potential for full-time employment.
Ask a question
The contact for this apprenticeship is:
CHELMSFORD COLLEGE
Tara Whitaker
WhitakerT@chelmsford.ac.uk
01245 293173
The reference code for this apprenticeship is VAC1000344350.
Apply now
Closes in 12 days (Tuesday 14 October 2025 at 11:59pm)
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