Apprentice Administration Assistant - Business Development
East Sussex College Group
East Sussex (BN21 2UF)
Closes in 14 days (Monday 13 October 2025 at 11:59pm)
Posted on 29 September 2025
Contents
Summary
Provide efficient and professional administrative support to the Business Development team, contributing to the smooth running of departmental operations and supporting internal and external stakeholders. The role involves handling enquiries, maintaining accurate records, and assisting with project coordination and business engagement activities.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday, 8.30am - 5.00pm
37 hours a week
- Start date
-
Monday 3 November 2025
- Duration
-
2 years 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Accountabilties:
- Act as the first point of contact for general enquiries to the Business Development team, including those from employers, learners, and internal departments
- Support the Head of Business Development and wider team with administrative tasks including diary management, meeting coordination, and document preparation
- Maintain accurate records and databases related to employer engagement, partnership activity, and project tracking
- Assist in the preparation and distribution of marketing materials, reports, and presentations
- Liaise with internal teams such as Finance, MIS, and Curriculum to ensure effective communication and collaboration
- Support the college at events, meetings, and employer visits, including logistics and follow-up action
- Ensure compliance with college policies and procedures, particularly in relation to data protection, quality assurance, and health and safety
- Contribute to continuous improvement of administrative systems and processes within the Business Development team
- Provide cover for other administrative roles within the department as required
Other Duties:
- Use Information and Learning Technology (ILT) appropriately to support administrative functions
- Undertake continuing professional development and participate in the College’s staff development programme, including the appraisal process
- Carry out other duties as reasonably required by the Head of Business Development, working flexibly across the department and College
Where you'll work
Cross Levels Way
Eastbourne
East Sussex
BN21 2UF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST SUSSEX COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- As part of the apprenticeship, you will complete the Level 3 Business Administrator Apprenticeship Standard
- You will receive a grade of Pass or Distinction on completion
- In addition to the apprenticeship standard, you will complete Level 2 Functional Skills in maths and English, if you don't have GCSEs grades C/4 or above or equivalent
- The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
- The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress
- There will also be monthly workshops
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Multi-Task
- Time Management
- Flexible
Other requirements
Enhanced DBS Check
About this employer
East Sussex College is a people-centric, values-driven, ambitious and inclusive Further Education College with over 1,300 colleagues and over 5500 students. We offer a broad curriculum including A Levels, T-levels, work based, 14-19, HE and adult programmes with campuses in Eastbourne, Hastings, Lewes and Newhaven. This is an exciting time to join us as we grow and develop even stronger pathways for our students and communities.
https://www.escg.ac.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Potential to have a permanent position pending completion of apprenticeship
Ask a question
The contact for this apprenticeship is:
EAST SUSSEX COLLEGE GROUP
Kate Delany
Kate.Delany@escg.ac.uk
030 300 39821
The reference code for this apprenticeship is VAC1000344284.
Apply now
Closes in 14 days (Monday 13 October 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.