Apprentice Trainee Warehouse Supervisor
DSV Contract Logistics
Swadlincote (DE12 8AN)
Closes in 15 days (Wednesday 15 October 2025 at 11:59pm)
Posted on 29 September 2025
Contents
Summary
This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services who want to kick-start their careers in this sector. The role is designed for those eager to learn and grow in a fast-paced environment, where you will receive comprehensive training and support from experienced professionals.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Transport and warehouse operations supervisor (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm, with ½ hour unpaid lunch.
37 hours 30 minutes a week
- Start date
-
Monday 27 October 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role will be supporting multiple teams in the Contract Logistics Operation, including Inbound, Outbound, Stock, Admin / Customer Service & Continuous Improvement. The role will be cross functional across a wide range of customers across the business to support the learning & development pathway for the duration of the apprenticeship.
Supporting the Management Team with the day-to-day operation of the warehouse, responsible for a team of operators and ensuring an efficient warehouse operation in achieving business targets.
Support with line management of the team, coordinating their workloads, providing support to ensure that the team delivers.
Monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved, in order to meet the requirements of the customer.
Support with development for the team by focusing on individual performance and support requirements to achieve high standards, whilst ensuring a culture of working safely.
Key Tasks & Responsibilities:
- Day to day responsibility for the running of the contract in a customer service capacity.
- Meet the customer’s operational requirements.
- Ensure deliveries are made on time in full.
- First line support for customer and DSV to ensure that all issues are proactively handled.
- Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
- Supporting the completion/population of location KPI's as well as supporting Customer invoicing processes.
Where you'll work
Unit 6
Mercia Park, Hill Top Way, Stretton-En-Le-Field
Swadlincote
DE12 8AN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
Transport and warehouse operations supervisor (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
- Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
- Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
- Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
- Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
- Carry out disciplinary and manage grievances as per organisational guidelines
- Lead team and departmental communications and meetings
- Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
- use IT equipment and systems for the role such as telematics or warehouse management systems
- plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
- ensure the security of the transport, warehouse and goods in line with organisational policies
- communicate with internal and external customers using various communication methods
- identify and propose innovative business improvements
- schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
- Oversee and review fuel costs and deal with issues when they occur
- Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
- Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
- Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
- Supervise loading to ensure correct procedures are used
- Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
- lead and review the process for returned, damaged goods, customer bespoke and direct orders
- Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
- Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
- Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
- Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
- Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
- Carry out disciplinary and manage grievances as per organisational guidelines
- Lead team and departmental communications and meetings
- Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
- use IT equipment and systems for the role such as telematics or warehouse management systems
- plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
- ensure the security of the transport, warehouse and goods in line with organisational policies
- communicate with internal and external customers using various communication methods
- identify and propose innovative business improvements
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
- Enthusiastic
- Punctual
Other requirements
The minimum age for applicants is 18 due to Health & Safety legislation in the warehouse operation. Apprentice Employment Agency is acting as an Flexi-Job Apprentice Agency & will engage you for the duration of the apprenticeship & pay your salary. You should be aware that the company/business named in this vacancy is a host employer & you will not be employed by them. Your application may be shared with training providers & employers.
About this employer
DSV is the leader in the transport and logistics industry. 160,000 employees in more than 90 countries work passionately to deliver great customer services and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
After this apprenticeship
On completion of the apprenticeship, successful candidates could secure a role in a successful, dynamic company, with many opportunities for continued growth & development.
Ask a question
The contact for this apprenticeship is:
DSV Contract Logistics
Jan Crabb
jan.crabb@apprentice-employment.co.uk
07747 562961
The reference code for this apprenticeship is VAC1000344274.
Apply now
Closes in 15 days (Wednesday 15 October 2025 at 11:59pm)
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