Food & Beverage Assistant Apprentice

THE ROYAL AIR FORCE CLUB

London (W1J 7PY)

Closes in 15 days (Wednesday 15 October 2025 at 11:59pm)

Posted on 29 September 2025

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Summary

Kickstart your career in hospitality as a Food & Beverage Assistant Apprentice! Gain hands-on experience serving guests, developing customer service skills, and learning industry standards all while earning a wage and a recognised qualification.

Wage

£29,668 a year

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Monday - Sunday, Shift work. Shifts to be confirmed.

40 hours a week

Start date

Thursday 16 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Ensure that all service areas are prepared to the agreed standard by opening times
  • Ensure that you read and understand all items on the menus and wine lists
  • Ensure that you are aware of any items not available/in stock
  • Serving and clearing of service areas should be carried out to the agreed standard
  • To be alert at all times to the needs of members and inform managers/supervsiors of any challenges
  • Ensure all equipment is kept clean and in good order
  • Be aware of member rules concerning public areas and ensure these are adhered to

Where you'll work

128 Piccadilly
London
W1J 7PY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UMBRELLA TRAINING AND EMPLOYMENT SOLUTIONS LIMITED

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

  • Food and Beverage Team Member Level 2 Apprenticeship Standard
  • All training on job
  • Once a month review with Skills Coach to ensure progression

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Patience

About this employer

The Royal Air Force Club is a prestigious home away from home for Officers of the Royal Air Force and their families. The Club is for Members only and located on London's historic Piccadilly. Valued by Members as a distinguished landmark where traditions and camaraderie reign, the Club's timeless elegance and atmosphere are complemented with fine dining, delightful accommodations, an exceptional library, Business Suite, Fitness Centre and special events where everything is designed to benefit all members.

https://www.rafclub.org.uk/members (opens in new tab)

After this apprenticeship

  • Opportunity to do your level 3 Hospitality Supervisor apprenticeship 

Ask a question

The contact for this apprenticeship is:

UMBRELLA TRAINING AND EMPLOYMENT SOLUTIONS LIMITED

Zak Bentaleb

zakaria.bentaleb@umbrellatraining.co.uk

07852937598

The reference code for this apprenticeship is VAC1000344215.

Apply now

Closes in 15 days (Wednesday 15 October 2025 at 11:59pm)

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