Apprenticeship Operations Assistant
KNOWLEDGE SCHOOLS TRUST
London (W6 0GY)
Closes in 11 days (Monday 13 October 2025 at 11:59pm)
Posted on 1 October 2025
Contents
Summary
Join Knowledge Schools Trust as an Operations Assistant Apprentice. Support school operations, gain experience in admin, facilities, and compliance, and work towards a recognised qualification. Be part of a team making a real impact in education. Apply now and start your career!
- Wage
-
£25,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.30pm, with half an hour unpaid for lunch
40 hours a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Administration - Taking meeting minutes, circulating actions, updating records, and maintaining systems
- Procurement - Raising purchase orders, liaising with suppliers, and ensuring value for money
- Contractor management - Booking and coordinating contractors for maintenance, compliance, or repair works
- Site visits - Travelling to our school sites to complete operational audits, check compliance, and provide on-site support
- Health and safety - Supporting checks, audits, and record-keeping to ensure our schools are safe and compliant
- Event and activity support - Helping to organise and oversee school events or projects
- Problem-solving - Responding to day-to-day operational queries from staff and escalating issues where needed
- Team collaboration - Working closely with colleagues across all nine schools to ensure consistent and efficient processes
Where you'll work
Unit 5 Second Floor King Street Cloisters
Clifton Walk
London
W6 0GY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IXION HOLDINGS (CONTRACTS) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- This will be a blended delivery, a mixture of Microsoft Teams and face to face
- All training will take place on site and within your working hours
- Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Math's (grade 9 -4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
Other requirements
Passing a Disclosure and Barring Service (DBS) check
About this employer
At the Knowledge Schools Trust, our vision is to provide pupils with a rigorous and extensive knowledge-rich education, alongside a deep and lasting respect for the values of a modern and diverse world. We are driven by a shared determination to overcome inequality of opportunity. As an Operations Assistant, you will directly contribute to this mission by helping create the conditions in which great teaching and learning can thrive.
After this apprenticeship
- (Mention specific routes they could take once qualified)
- Possibility of continuing the role after the apprenticeship
Ask a question
The contact for this apprenticeship is:
IXION HOLDINGS (CONTRACTS) LIMITED
Manpreet Nijor
Manpreet.Nijor@shaw-trust.org.uk
The reference code for this apprenticeship is VAC1000344097.
Apply now
Closes in 11 days (Monday 13 October 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.