Marketing Assistant Apprentice

SERENITY WELFARE LTD

BROXBOURNE (EN10 7QQ)

Closes in 20 days (Friday 17 October 2025 at 11:59pm)

Posted on 26 September 2025

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Summary

We are looking for a proactive Marketing Assistant to support our marketing and social media efforts. The role helps promote our brand, engage our audience and support campaigns that align with our organisation’s mission. The Marketing Assistant will report to the Business Development Manager and work closely with the wider team.

Wage

£16,265.60 a year

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday to Thursday 9am to 5:30pm

34 hours a week

Start date

Monday 27 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Manage and schedule content across social media platforms
  • Assist with marketing campaigns, email communications and promotional materials
  • Monitor and report on social media and campaign performance
  • Coordinate with internal teams and external partners to support marketing initiatives
  • Maintain marketing calendars and ensure deadlines are met
  • Support tracking of KPIs and metrics to measure the effectiveness of campaigns (e.g., social media engagement, audience growth, website traffic, email open rates)

Daily Duties:

  • Review social media channels, respond to messages and schedule posts
  • Create or update content and graphics for campaigns
  • Track and report on engagement metrics and campaign results, highlighting progress against KPIs
  • Collaborate with team members on upcoming initiatives and events

Where you'll work

WORMLEY HILL HOUSE
CHURCH LANE
BROXBOURNE
EN10 7QQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HERTFORD REGIONAL COLLEGE

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

  • Working towards completing Level 3 Multi-Channel Marketer Apprenticeship Standard
  • Work based learning with attendance at Hertford Regional College once per month for workshops with Assessor

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Creative
  • Enthusiastic
  • Positive attitude
  • Reliable
  • Social media platforms
  • Microsoft Office
  • Digital Marketing Tools

Other requirements

Need to have driving licence and own car due to location of office.

About this employer

We are a unique organisation providing a wide range of humanistic and caring services for children and young people experiencing family and community exclusion who are often either on the edge of care.

http://www.serenitywelfare.org (opens in new tab)

After this apprenticeship

  • There will be opportunities for progression and a permanent position subject to performance

Ask a question

The contact for this apprenticeship is:

HERTFORD REGIONAL COLLEGE

The Apprenticeship Team

apprenticeship@hrc.ac.uk

01992411572

The reference code for this apprenticeship is VAC1000344049.

Apply now

Closes in 20 days (Friday 17 October 2025 at 11:59pm)

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