Pharmacy Services Assistant Apprentice

Harden Pharmacy

Walsall (WS3 1BB)

Closes in 30 days (Monday 27 October 2025 at 11:59pm)

Posted on 26 September 2025

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Summary

An exciting new opportunity has arisen for an apprentice to work within our busy pharmacy. We are a forward-thinking independent pharmacy group offering a wide range of pharmacy services and embracing automation. We possess a great team spirit where our team are like family.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, between 9.00am - 6.00pm.

40 hours a week

Start date

Tuesday 4 November 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include but not limited to:

  • Assist the pharmacist in dispensing medications to patients 
  • Prepare and package medications accurately and efficiently
  • Label and organise medication containers
  • Maintain inventory of medications and supplies
  • Follow proper procedures for medication storage and handling
  • Provide excellent customer service to patients
  • Answer phone calls and assist with enquiries

Where you'll work

1 Chestnut Road
Walsall
WS3 1BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALSALL COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

Level 2 Pharmacy Services Assistant Apprenticeship Standard:

  • Weekly release at our Walsall Campus - 1 day per week (term time only)
  • Full-time apprentices will typically spend 15 months on-programme (before the gateway) working towards the occupational standard, with off-the-job training
  • The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learnt can be applied in the real world
  • The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative
  • Patience

About this employer

Harden Pharmacy is one of the branches of Tri-Pharma Ltd. A friendly loacl pharmacy which is a well-known and respected. We have a well experienced, knowledgeable, friendly and motivated staff team who are always up for any challenges and work together as an integral team.

After this apprenticeship

  • There is a potential full-time position offered to the right candidate
  • Further training may be offered, e.g. Level 3 Technician

Ask a question

The contact for this apprenticeship is:

WALSALL COLLEGE

Kerry Hall

khall@walsallcollege.ac.uk

The reference code for this apprenticeship is VAC1000344030.

Apply now

Closes in 30 days (Monday 27 October 2025 at 11:59pm)

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