Apprentice Project Coordinator / Project Manager

CHANTELLE LIGHTING (EUROPE) LIMITED

TURNER ROAD (BB9 7DR)

Closes in 27 days (Friday 24 October 2025 at 11:59pm)

Posted on 26 September 2025

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Contents

Summary

This is a development role designed to build a foundation in customer service, commercial awareness, and operational excellence, providing a clear pathway to a career in project management.

Wage

£14,329.90 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The wage will start at the minimum apprentice rate, with up to £10 per hour being offered depending on experience. Regular monthly reviews of the wage will be completed in line with performance.

Training course
Associate project manager (level 4)
Hours
Monday - Thursday 8:30am - 5pm Friday - 8:30am - 3:45pm

36 hours 30 minutes a week

Start date

Monday 27 October 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship offers an exciting opportunity to gain hands-on experience in project coordination and project management within a creative, fast-paced manufacturing environment. The Apprentice Project Coordinator will work across departments - from sales and purchasing to production and logistics - to oversee projects from initial enquiry through to delivery, ensuring deadlines, budgets, and quality standards are met.

Key Responsibilities:

Customer Contact & Communication:

  • Act as a first point of contact for customers via email and telephone
  • Provide outstanding customer service, managing queries and keeping clients informed throughout the process

Project Coordination:

  • Prepare quotations and process orders accurately and efficiently
  • Coordinate between internal departments (design, purchasing, production, logistics) to ensure smooth project delivery
  • Monitor supplier and production deadlines to keep projects on track

Quality & Delivery Oversight:

  • Ensure that quality checks are completed before dispatch
  • Liaise with our dispatch department to ensure couriers and logistics providers can meet on-time deliveries
  • Occasionally attend site visits to meet customers, alongside our Team Leader or Management, understand project requirements, and oversee installation when needed

Administration & Reporting:

  • Maintain accurate project records, timelines, and updates
  • Support continuous improvement by identifying process efficiencies and sharing feedback with the team

Skills & Attributes:

We are looking for someone who is:

  • Ambitious & Driven - motivated to develop a career in project management and grow within the business
  • Customer-Focused - passionate about delivering outstanding service and building strong relationships
  • Organised & Detail-Oriented - able to manage multiple projects, deadlines, and priorities in a fast-paced environment
  • Adaptable & Agile - comfortable working with creative teams, responding quickly to changes, and problem-solving under pressure
  • Professional & Presentable - confident in face-to-face meetings and representing Chantelle Lighting on customer sites
  • Collaborative - able to work with colleagues across all departments to achieve common goals

What We Offer:

  • A structured apprenticeship programme with on-the-job training
  • Mentorship from experienced project managers and leaders
  • Experience working across the full project lifecycle - from design to production to delivery
  • Exposure to both office and shopfloor operations for a rounded understanding of the business
  • Opportunities to work with some of the UK’s leading hospitality brands
  • A supportive and friendly team environment where your development is a priority

Where you'll work

UNIT 36
IMEX SPACES BUSINESS CENTRE
LOMESHAYE BUSINESS VILLAGE
TURNER ROAD
BB9 7DR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BURNLEY COLLEGE

Training course

Associate project manager (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use project monitoring and reporting techniques to track, interpret and report on performance.
  • Manage and engage with stakeholders.
  • Influence and negotiate with others to create a positive outcome for the project.
  • Resolve conflict as and when required with stakeholders within limits of responsibility.
  • Adapt communications to different stakeholders.
  • Communicate and support the project vision, to ensure buy in to the project objectives.
  • Collate and analyse information and provide input to support negotiations relating to project objectives.
  • Monitor and analyse project budgets.
  • Review and provide feedback on a project business case to ensure the project remains valid.
  • Apply change control processes to support the management of project scope.
  • Evaluate an integrated project management plan to provide recommendations on areas for improvement.
  • Prepare, monitor, and schedule activities that contribute to the delivery of the overall project schedule and objectives.
  • Evaluate and make recommendations on the risk management plan to threats to delivery and recommend solutions.
  • Identify and monitor project risks and issues; and plan and implement responses to them.
  • Deliver a Quality Management Plan which contributes to quality control processes.
  • Use an organisation’s continual improvement process including lessons learned to improve performance.
  • Support the preparation or maintenance of a resource management plan for project activities.
  • Work with stakeholders to deliver the project.
  • Use digital tools and software to meet project objectives for example research, collaboration, presentations, and resolution of problems.
  • Provide underpinning data to support the written submission through the governance process.
  • Work within the approved project budget.
  • Ensure that integrated schedules support critical path analysis, interface management, resource forecasting and risk management.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
  • Use data to inform decisions on actions to take to mitigate risks on project.
  • Use configuration management and change control to schedule and maintain projects.
  • Manages resources through the project lifecycle.
  • Use project monitoring and reporting techniques to track, interpret and report on performance.
  • Manage and engage with stakeholders.
  • Influence and negotiate with others to create a positive outcome for the project.
  • Resolve conflict as and when required with stakeholders within limits of responsibility.
  • Adapt communications to different stakeholders.
  • Communicate and support the project vision, to ensure buy in to the project objectives.
  • Collate and analyse information and provide input to support negotiations relating to project objectives.
  • Monitor and analyse project budgets.
  • Review and provide feedback on a project business case to ensure the project remains valid.
  • Apply change control processes to support the management of project scope.
  • Evaluate an integrated project management plan to provide recommendations on areas for improvement.
  • Prepare, monitor, and schedule activities that contribute to the delivery of the overall project schedule and objectives.
  • Evaluate and make recommendations on the risk management plan to threats to delivery and recommend solutions.
  • Identify and monitor project risks and issues; and plan and implement responses to them.
  • Deliver a Quality Management Plan which contributes to quality control processes.
  • Use an organisation’s continual improvement process including lessons learned to improve performance.
  • Support the preparation or maintenance of a resource management plan for project activities.
  • Work with stakeholders to deliver the project.
  • Use digital tools and software to meet project objectives for example research, collaboration, presentations, and resolution of problems.
  • Provide underpinning data to support the written submission through the governance process.
  • Work within the approved project budget.
  • Ensure that integrated schedules support critical path analysis, interface management, resource forecasting and risk management.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
  • Use data to inform decisions on actions to take to mitigate risks on project.
  • Use configuration management and change control to schedule and maintain projects.
  • Manages resources through the project lifecycle.

Training schedule

Associate Project Manager Level 4.

Training will take place at Burnley College one day per week. 

Requirements

Essential qualifications

GCSE in:

Maths and English (grade A*-C/9-4)

Other in:

Any (grade Pass or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Written skills
  • Willingness to learn
  • Take initiative

Other requirements

Ability to travel occasionally for site visits (driving licence ideal but not essential).

About this employer

At Chantelle Lighting, we create bespoke decorative lighting for some of the UK’s most recognisable hospitality brands and prestigious independents. From Miller & Carter, Harvester and Toby Carvery to Gaucho, Village Hotels and boutique restaurants, our products bring interiors to life. Our team is passionate about quality, creativity, and delivering exceptional service — going above and beyond to ensure every project exceeds client expectations.

https://www.chantellelighting.co.uk/ (opens in new tab)

Company benefits

We work with exciting brands/customers which are really great to have as part of a project managers CV: Miller & Carter, Toby Carvery, Harvester, Vintage Inns, Village Hotels, Pret, Gaucho, McDonald’s, Grind, Manchester United FC, Botanist, Dominos

After this apprenticeship

This is a development role designed to build a foundation in customer service, commercial awareness, and operational excellence, providing a clear pathway to a career in project management.

Ask a question

The contact for this apprenticeship is:

BURNLEY COLLEGE

Themis Team

themis@burnley.ac.uk

01282 733005

The reference code for this apprenticeship is VAC1000343986.

Apply now

Closes in 27 days (Friday 24 October 2025 at 11:59pm)

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