Business Administration Apprenticeship
ELITE DOOR & WINDOW OPERATING EQUIPMENT LTD
ROMFORD (RM4 1JU)
Closes in 13 days (Friday 10 October 2025 at 11:59pm)
Posted on 26 September 2025
Contents
Summary
The Apprentice will support all areas of a dynamic and friendly business, specialising in supply and supporting services within the Marine, Industrial and Agricultural markets. The role will be focused on the high-profile business administration such as purchase and sales ledgers/ accounts, HR related duties and general business support needs.
- Wage
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£15,704 to £25,396.80, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Salary to be confirmed depending on age and experience.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 8.00am - 5.00pm, with a 1-hour lunch break.
Annual Leave - Statutory holiday entitlement applies. Additional Holiday Days are awarded for length of Service.
40 hours a week
- Start date
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Friday 17 October 2025
- Duration
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1 year 9 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role: Level 3 - Business Administrator
Fit within the Organisation: This role plays a crucial part of the day to day running of the business, working within a friendly team in comfortable recently refurbished premises based in Essex.
Department/Team: Operations Team
Key Responsibilities: Assisting planning and operations team with smooth running of the business. Answering the telephone to engineers and Clients, uploading key information to internal CRM.
Project Management:
- Uses relevant project management principles and tools to scope, plan, monitor and report.
- Project Management – Undertake and lead on various projects as necessary and required.
- To meet time sensitive deadlines and meet the expectations of colleagues.
Planning & Organisation:
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
- Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment.
- Manages resources e.g. equipment or facilities.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
- Takes responsibility for logistics e.g. travel and accommodation.
- Assisting with preparations for Training and Open Days.
- Provide office support to Departmental Managers & the company Directors.
Accounts/Bookkeeping/HR:
- Processing account transactions for both Purchase and sales ledgers.
- Assisting with the production of financial statements and reports.
- Assisting with the management of account payments and overdue accounts collections.
- Assisting with HR duties via the current HR system.
- Assisting with the implementation of a new HR system.
- Wages – Collate all hours and send over to the accountants for payroll, payment of wages into employee’s accounts.
General Office duties:
Dealing with Incoming Customers/Clients/Supplier enquiries via email and telephone, backing up all departmental incoming calls and enquiries as and when necessary.
Where you'll work
UNIT 17 ASHETON FARM BUSINESS CENTR
TYSEA HILL
STAPLEFORD ABBOTT
ROMFORD
RM4 1JU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ESSEX COUNTY COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- Good Time Keeping
- Positive Attitude
Other requirements
This role is working within an open office environment and closely with the other members of the team including management and Directors. This role will involve relatively long periods of the working day working with computer equipment. Driving licence may be an advantage due to the Offices location and poor local transport links.
About this employer
We are providers in the installation and maintenance of security systems and installers or manual and automatic doors, gates, barriers and shutters. Our engineers are field based with around 10 people based full time in the office.
After this apprenticeship
The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
ESSEX COUNTY COUNCIL
Charlotte O’Connor
Charlotte.Oconnor@elite-sec.com
The reference code for this apprenticeship is VAC1000343983.
Apply now
Closes in 13 days (Friday 10 October 2025 at 11:59pm)
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