Business Administration Apprentice
EPE Reynell
Durham (DH7 8XL)
Closes on Friday 31 October 2025
Posted on 26 September 2025
Contents
Summary
We are offering an 18 month Business Administration apprenticeship during which the successful candidate will carry out a variety of administrative tasks in support of the agency's operations, in collaboration with colleagues in the UK and India. If you have the skills, ambition and drive to succeed in this role please do not hesitate to apply.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.30am - 4.30pm (30 minutes for lunch)
37 hours 30 minutes a week
- Start date
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Saturday 1 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Processing customer requests for advertising
- Creating advertisements for newspapers
- Selecting appropriate media
- Checking / proofreading advertisements
- Liaising with customers and suppliers (telephone / email)
- Contacting customers regarding outstanding invoices
- Work with colleagues in the UK and India
- Opening and dealing with post
- Processing mailouts (collating documents, preparing for postage)
- Online mailbox administration
- Data entry
- Other administrative tasks as required
- Maintaining a tidy and orderly working environment
Where you'll work
Whitfield House
1 Whitfield Court
Durham
DH7 8XL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERWENTSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will work towards the Business Administration Apprenticeship Level 3 on site (with no attendance at College)
- The Course is approximately 18 months in duration and is delivered by the Training Consultant through on-line portals and face-to-face visits
- Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
About this employer
EPE Reynell is an advertising agency offering legal and public notice placement services to law firms, insolvency professionals, licensees and public authorities. With teams spread across multiple sites (in the UK and overseas) we process in the region of 70,000 notices per year in local, national and overseas newspapers as well as official state gazettes. Our Durham office is seeking a Business Administration Apprentice
After this apprenticeship
- We are looking for an apprentice with the potential to develop into a permanent and experienced member of our team
- At the end of the training programme there could be the opportunity of a full time position within the business in a variety of different roles
Ask a question
The contact for this apprenticeship is:
EPE Reynell
Peter Robson
peter.robson@epicip.com
The reference code for this apprenticeship is VAC1000343931.
Apply now
Closes on Friday 31 October 2025
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