L3 Business Administration Apprentice
South Bank Colleges
Belmore St, London, London
Closes in 13 days (Friday 10 October 2025 at 11:59pm)
Posted on 26 September 2025
Contents
Summary
To provide high-quality administrative support to the Careers Department, ensuring the smooth running of operations, effective communication with students and employers, and accurate data management to support career-related services and events.
- Wage
-
£19,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8:30-5pm
The vacancy will involve working across sites and being very hands on with events. Requires late evening work, such as open evenings, parents evenings and attending networking events.
36 hours a week
- Start date
-
Monday 10 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Administrative Support
- Maintain and update student records, employer contacts, and career service database, including DBS
- Prepare and distribute communications, newsletters, and promotional materials for career events.
- Schedule meetings, appointments, and interviews between students and employers.
- Support the coordination of career fairs, workshops, and employer engagement activities.
- Responsible for ensuring that all work placement opportunities are advertised and displayed, including digital job board.
- Support with the administration of the UCAS process
- Take and distribute minutes for team meetings
- Support in promoting opportunities and events to students and staff, as well as developing professional links and liaising with local employers, businesses and job brokerage services to identify work experience placements across curriculum areas leading pipeline activities.
- Manage department email correspondence and filter accordingly to appropriate staff
- liaise marketing team to gather student good news stories, feedback and other promotional marketing material
Customer Service
- Act as the first point of contact for student and employer enquiries.
- Provide accurate information about career services, events, and resources.
- Ensure a welcoming and professional environment for all visitors to the Careers Department.
- Participate in the promotion of work placement services to students and staff
Data & Reporting
- Track student engagement with career services and produce regular reports.
- Assist in collecting feedback from students and employers to improve services.
- Support the monitoring of KPIs and outcomes related to employability and progression.
Compliance & Quality
- Ensure all administrative processes comply with college policies and GDPR regulations.
- Maintain confidentiality and professionalism in handling sensitive information.
- Support the implementation of outstanding Safeguarding practice (including health, safety and welfare) with designated staff/ departments responsible including for Safeguarding and Additional support needs.
General Duties:
- To contribute to employer engagement and induction activities including college open days, school events / visits and promotional events off site which may include some weekends and celebration ceremonies.
- Support in engaging Career Champions to participate in various activities and events.
- To take part in Team meetings 1:1 and be involved in College staff development and training schemes and participate in PDR procedures within the College.
- To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College’s Safeguarding Policy.
- To adhere to the College's Single Equality Scheme with respect to staff and students.
- To comply with and implement the College’s Health and Safety policy.
- To undertake any other reasonable duties and responsibilities as may be required
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Belmore St, London, SW8 2JY
- 45 Clapham Common South Side, London, SW4 9BL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH BANK COLLEGES
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
1 day per week at Lambeth College
Requirements
Essential qualifications
GCSE in:
- English Language (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
South Bank Colleges (SBC) - Part of the LSBU Group South Bank Colleges is a further education provider in London, comprising Lambeth College and London South Bank Technical College. It offers a wide range of professional and technical courses designed to prepare students for employment, apprenticeships, or higher education. • Rated “Good” by Ofsted (2025) • Courses span sectors such as: o Health & Social Care o Engineering & Robotics o Science & Digital Media o Hospitality, Sport, IT, and more • Strong focus on employability, industry links, and practical skills • Offers progression routes to London South Bank University (LSBU) SBC’s mission is to transform lives, communities, and businesses through applied education and insight. Its modern campuses, including the state-of-the-art Nine Elms site, provide students with excellent facilities and learning environments.
After this apprenticeship
Apply for a degree apprenticeship in areas like Business Management, HR, or Project Management.
Pursue a full-time or part-time degree in Business Administration, Education, or Careers Guidance.
Potential Progression roles:
- Careers Administrator
- Student Support Officer
- Apprenticeship Coordinator HR or Recruitment Assistant
- Office Manager or Team Leader (with experience)
Ask a question
The contact for this apprenticeship is:
SOUTH BANK COLLEGES
The reference code for this apprenticeship is VAC1000343859.
Apply now
Closes in 13 days (Friday 10 October 2025 at 11:59pm)
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