Adult Care Apprentice - Dementia Day Centre

AGE UK GATESHEAD

NE8 1BX (NE8 1BX)

Closes on Friday 31 October 2025

Posted on 26 September 2025


Summary

Age UK is seeking a positive, enthusiastic candidate to support the team at the Dementia Day Centre. The role involves creating a fun, welcoming, and supportive space where individuals can socialise. Duties include passenger assistance, activity planning, and preparing refreshments and lunch. A can-do attitude is essential.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Apprentice minimum wage £7.55 per hour.

Training course
Adult care worker (level 2)
Hours
35 hours per week, Start time 8.30am Finish time 5.00pm. Working days TBC

35 hours a week

Start date

Monday 10 November 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Daily duties include:

  • Assisting clients with a diagnosis of dementia to and from the bus, up out their chair etc.
  • Planning and delivering activities or entertainment for the dementia daycentre with the wider team
  • Data base entry & basic computer skills
  • Passenger assistant - riding on the bus when collecting or dropping off clients to assist them on and off the bus where necessary
  • Spending time with the clients having a laugh and helping facilitate and over all happy atmosphere
  • Joining in with activities, singing dancing etc.

Where you'll work

The Bank, 215 High Street, Gateshead
Tyne and Wear
NE8 1BX
NE8 1BX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERWENTSIDE COLLEGE

Training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Support individuals they are working with according to their personal care/support plan
  • Ask for help from an appropriate person when not confident or skilled in any aspect of their role
  • Provide individuals with information to enable them to have a choice about the way they are supported
  • Encourage individuals to participate in the way their care and support is delivered
  • Ensure the individual knows what they are agreeing to regarding the way in which they are supported
  • Contribute to the on-going development of care/support plans for the individual they support
  • Support individuals with cognitive, physical or sensory impairments
  • Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
  • Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
  • Demonstrate empathy (understanding and compassion) for individuals they support
  • Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
  • Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
  • Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
  • Identify and take steps to reduce environmental barriers to communication
  • Demonstrate they can check for understanding
  • Write clearly and concisely in records and reports
  • Keep information safe and confidential according to agreed ways of working
  • Recognise potential signs of different forms of abuse
  • Respond to concerns of abuse according to agreed ways of working
  • Recognise, report and challenge unsafe practices
  • Promote the health and wellbeing of the individual they support
  • Move people and objects safely
  • Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
  • Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
  • Demonstrate how to keep people, buildings and themselves safe and secure
  • Carry out fire safety procedures when required
  • Use risk assessments to support individuals safely
  • Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
  • Monitor and report changes in health and wellbeing for individuals they support
  • Reflect on your own work practices
  • Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
  • Demonstrate their contribution to their development plan
  • Demonstrate ability to work in partnership with others to support the individual
  • Identify sources of support when conflicts arise with other people or organisations
  • Demonstrate they can work within safe, clear professional boundaries
  • Show they can access and apply additional skills required to perform the specific job role competently

Training schedule

  • Adult Care Worker Level 2
  • All training will be delivered within the workplace

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Math (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Empathetic nature
  • Caring nature
  • Enthusiastic

Other requirements

Place of work Gateshead. You will be based at House on The Hill, Sunderland Road, Gateshead, but will start and finish your day at Head Office. Employment subject to a DBS Complete by the organisation.

About this employer

Age UK Gateshead is a leading charitable organisation dedicated to improving the lives of older people in the Gateshead community. With a rich history of service and a commitment to empowering later life, we have been a trusted partner for seniors and their families for many years

https://www.ageuk.org.uk/gateshead/ (opens in new tab)

After this apprenticeship

For the right candidate, there may be an opportunity for full-time employment upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

DERWENTSIDE COLLEGE

Apprenticeship Recruitment Team

apprenticeships@derwentside.ac.uk

The reference code for this apprenticeship is VAC1000343785.

Apply now

Closes on Friday 31 October 2025

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