Multi-Channel Marketing officer - Business Admin Apprentice
LONDON SOUTH EAST ACADEMIES TRUST
Kent, Orpington
Closes in 19 days (Wednesday 15 October 2025 at 11:59pm)
Posted on 25 September 2025
Contents
Summary
To manage student and staff communications through multiple physical and digital channels, coordinate campus messaging systems, and oversee the student ambassador programme for recruitment and event engagement activities.
- Wage
-
£19,079 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 08:30 to 17:00 with additional work outside of these hours to attend events
37 hours a week
- Start date
-
Friday 7 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To develop and create engaging content for student and staff communications across all campuses, managing both physical displays and digital screen content systems whilst supporting overall brand consistency initiatives
- To coordinate and manage the student ambassador scheme for open days, enrolment events and recruitment activities, ensuring alignment with multi-channel recruitment campaign objectives
- To produce compelling copy and visual content for campus digital displays, notice boards, student areas and staff communication zones ensuring consistent messaging and brand alignment across all Group entities
- To manage and coordinate student ambassador training programmes, briefing materials and promotional content for peer-to-peer recruitment messaging supporting value proposition communications
- To develop content for student research forums, academic showcases and student-led promotional activities that demonstrate educational excellence and support stakeholder engagement strategies
- To oversee campus messaging systems including digital signage, student information screens, staff notice boards and internal communication displays as part of comprehensive digital infrastructure
- To coordinate student ambassador activities for events including open days, taster sessions, enrolment support and prospective student engagement programmes aligned with professional stakeholder engagement strategies
- To create materials for student voice initiatives, feedback campaigns and student representation activities that support recruitment, retention objectives and brand awareness initiatives
- To monitor and evaluate the effectiveness of campus communications through student and staff feedback, ensuring messaging reaches target audiences and supports data-driven decision making
- To represent the Communications team at student events, ambassador briefings and campus-based promotional activities supporting overall stakeholder engagement objectives
- To undertake other campus communications responsibilities commensurate with the grading of the position and in support of the wider Marketing and Communications Team
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Bromley College Rookery Lane, Bromley, Kent, BR2 8HE
- The Walnuts, Orpington, BR6 0TE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LONDON SOUTH EAST COLLEGES
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be delivered once a month at either our Bromley or Plumstead campus
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
About this employer
London South East Academic Trust is a multi-academy trust covering South East London, including London South East Colleges
After this apprenticeship
- Possible progression within the organisastion
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
The reference code for this apprenticeship is VAC1000343728.
Apply now
Closes in 19 days (Wednesday 15 October 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.