Travel Consultant Apprentice
NOT IN THE GUIDEBOOKS LIMITED
Aldridge (WS9 8BX)
Closes in 7 days (Friday 3 October 2025 at 11:59pm)
Posted on 24 September 2025
Contents
Summary
Launch your travel career with Not in The Guidebooks! We are seeking an apprentice to join our vibrant team. This is a fantastic opportunity to earn while you learn, gain real-world experience alongside industry experts, and grow in a supportive environment. Love travel, helping people, and looking for a rewarding path? Start your journey here.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
https://www.gov.uk/national-minimum-wage-rates The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Travel consultant (level 3)
- Hours
-
Monday - Saturday: 9am - 5pm.
37 hours a week
- Start date
-
Monday 6 October 2025
- Duration
-
1 year
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Gain hands-on experience in a lively, fast-paced environment where you'll learn all the essentials of working in the travel industry.
- Collaborate with experienced colleagues who will support and guide you as you develop key travel consultant skills, assist customers, and contribute to both sales and administrative tasks.
- Learn how to respond to client enquiries, research destinations, make bookings, handle transactions, and deliver outstanding customer service.
- Meet industry suppliers and discover the wide range of travel products and services offered in-store, while building strong, professional relationships.
Where you'll work
Rossway Centre
Wharf Approach
Aldridge
WS9 8BX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
A S TRAINING (INTERNATIONAL) LIMITED
Training course
Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Training schedule
- This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
- Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
- Training will be carried out online, face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
- You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
- Learning first-hand from training specialists and peers, you can become a fully-fledged travel consultant in a little over a 12-month period
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Geography
About this employer
At Not in the Guidebooks, we’re the pioneers of premium travel experiences, offering authentically local and sustainable journeys for independent travellers. Our platform is tailor-made for those seeking immersive holidays filled with unique experiences and curated itineraries. We believe in connecting travellers with cultures in a meaningful way, providing opportunities to truly immerse themselves in amazing destinations. Through our network of local hosts and partners, we ensure every detail is carefully considered, from boutique accommodation to diverse activities. Our mission is simple: to broaden horizons, support local communities, and create memories that last a lifetime
After this apprenticeship
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.
Ask a question
The contact for this apprenticeship is:
A S TRAINING (INTERNATIONAL) LIMITED
A S Training
info@as-training.co.uk
The reference code for this apprenticeship is VAC1000343640.
Apply now
Closes in 7 days (Friday 3 October 2025 at 11:59pm)
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