Property Lettings Business Administrator Apprentice

Care4Properties

LEEDS (LS8 5PL)

Closes in 18 days (Tuesday 14 October 2025 at 11:59pm)

Posted on 24 September 2025


Summary

Fantastic opportunity to join our growing team and learn all aspects of office/business administration. The varied role will involve supporting te whole team, whilst working towards an Advanced Level 3 Business qualification. We love to encourage and develop our apprentices and watch them flourish and grow within their roles.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm - (1 hour lunch).

35 hours a week

Start date

Monday 27 October 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for a business admin lettings apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role.

With the aim to develop and have more responsibility during your apprenticeship, the role will include some of the following areas:

  • Communicating over the telephone with customers, clients and colleagues.
  • Managing email inboxes.
  • Use excellent customer service continuously.
  • Organise and report data.
  • Use of spreadsheets.
  • Managing in-house computer systems.
  • Filing, scanning and archiving documents.
  • Answering incoming calls to the office.
  • Dealing with post.
  • Data entry.
  • Use of bespoke software.
  • Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.

Full training will be given.

Where you'll work

188A ROUNDHAY ROAD
LEEDS
LS8 5PL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:

  • Level 3 Business Administrator Apprenticeship Standard
  • You will also develop the skills, knowledge and behaviours required to work within an office environment
  • This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
  • You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
  • Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
  • All evidence will be logged into your electronic portfolio

Requirements

Essential qualifications

GCSE in:

5 subjects including English & maths (grade 5/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

Other requirements

The vacancy may close early if a suitable applicant is found – so apply early to avoid missing this opportunity.

About this employer

Care4Properties is a Leeds-based estate and letting agency, with its head office located at 188a Roundhay Road in the LS8 area. Since 2010, the firm has built its reputation across Yorkshire for managing both residential and commercial property portfolios, handling rentals, sales, and property management services.

https://care4properties.co.uk/ (opens in new tab)

After this apprenticeship

Progression to a permanent role upon completion of the apprenticeship for the right applicant.

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Katrina Clarke

katrina.clarke@cmsvoc.co.uk

01924 470477

The reference code for this apprenticeship is VAC1000343594.

Apply now

Closes in 18 days (Tuesday 14 October 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.