Office Administrator Apprentice
WOOTTON PARK SCHOOL
NORTHAMPTON (NN4 0HZ)
Closes in 23 days (Sunday 19 October 2025 at 11:59pm)
Posted on 24 September 2025
Contents
Summary
We are seeking to appoint an enthusiastic and dedicated Office Administrator Apprentice to support our client's busy school office. The position requires enthusiasm, team work and motivation. Job duties include updating attendance records, working on reception, answering the telephone and face-to-face queries, handling documentation and much more.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Between 8am - 4pm, Monday to Friday, term time (plus 5 teacher training days).
37 hours a week
- Start date
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Monday 20 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
S C H O O L S U P P O R T
✓ To organise and assist with the running of the visitor and learner reception.
✓ Update attendance records.
✓ Deal with routine enquiries, providing general information about the school and its activities in person, by phone and email.
✓ Ensure the visitor reception area is maintained clean, welcoming, and free from clutter.
✓ Receive visitors and deliveries/goods, dealing with associated administration such as security, safeguarding, signing of delivery notes etc.
✓ Handle outgoing mail, franking, posting, maintaining records of postage as appropriate.
✓ Deal with telephone enquiries by operating the switchboard, taking messages and passing on as appropriate.
✓ Undertake routine clerical activities/duties such as photocopying, filing, emailing, completing complex and routine forms, documents and certificates.
✓ Use of the Microsoft Office package to generate Word documents, standard letters, copy typing, use of Excel to update/generate spreadsheets.
✓ Maintain records/files, databases, inputting and retrieving information as necessary. To support staff in the use of and maintenance of Arbor.
✓ Support other senior staff and other staff with administration.
✓ To comply with the provisions of the Data Protection Act and adhere to the requirements of all staff to maintain confidentiality in respect of governors, staff, parents, learners and members of the public.
L E A R N E R S U P P O R T
✓ Be a first point of contact for learners requiring help/support at Learner Services and referring them to other appropriate staff in school where necessary.
✓ Assisting in the Dining Hall and with the Wrap Around Care provision as and when necessary.
✓ Record details of learners having to arrive/leave school during normal school hours and reporting to the relevant body.
✓ Under the direction of the EVC assist with documentation with regard to trips, visits, shows etc.
✓ Assist with learner welfare/first aid, use of the medical facilities, liaising with parents/carers as necessary.
✓ To assist with lost property and confiscated items.
S A F E G U A R D I N G
✓ All members of staff have a responsibility and duty of care to safeguard and promote the welfare of learners. Staff must be aware of the systems within the school that support safeguarding and must act in accordance with the school’s Child Protection and Safeguarding Policy and Staff Code of Conduct. Staff will receive appropriate and regular child protection training.
✓ All staff are required to obtain an Enhanced Disclosure and Barring Service check (DBS check).
H E A L T H A N D S A F E T Y
✓ To ensure that practice is, in all respects, consistent with the requirements of Wootton Park Academy Trust’s and Wootton Park School’s Health and Safety Policy, as well as with any subject-specific health and safety guidelines.
Where you'll work
WOOTTON HALL PARK
NORTHAMPTON
NN4 0HZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Training delivered by Starting Off.
- Level 3 Business Administration qualification.
- Virtual delivery of the apprenticeship.
- Access to OneFile online system.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Initiative
Other requirements
In accordance with statutory obligations under Keeping Children Safe in Education, Northampton Free School Trust and our academies/schools are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We are required to conduct an online search as part of our due diligence on shortlisted candidates. Offer of a position is subject to receiving satisfactory references and an enhanced DBS Disclosure. References will be applied for at the shortlisting stage. We are an equal opportunities employer. Applicants need to be available to interview in person.
About this employer
Wootton Park School offers a first-rate and unique learning environment, ensuring high levels of academic achievement and personal development for all, while promoting the value of community participation and building a stronger society. As an all-through (4-19) school, we believe this brings a significant number of benefits to learners and staff, and we seek staff who share this vision with us. In September 2022, we had our first Year 6 & Year 13 cohorts, so are now operational in every year group. In 2020 we moved into our brand new £20 million state-of-the-art school building. In July 2019 we were judged to be outstanding in every category by Ofsted. Inspectors noted that “The quality of teaching, learning and assessment is of a consistently high quality” and that “Achievement is outstanding in the early years and at key stages 1 and 3". "Staff morale is exceptionally high" Ofsted 2019. We have recently achieved the Quality Inclusion Mark and the Wellbeing Award for Schools. We are very proud of our school and are looking for like-minded professionals to join us on the next stage of our exciting journey.
https://www.woottonparkschool.org.uk/ (opens in new tab)
Company benefits
Supportive professional development, future opportunities for progression as we grow our Trust, an exciting, friendly and conscientious working environment, the Employee Assistance Programme (Staff Well-being) scheme, Staff sport activities, LGSS Pension.
After this apprenticeship
Possible permanent position upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Sophie Charalambous
Sophie.charalambous@startingoff.co.uk
The reference code for this apprenticeship is VAC1000343467.
Apply now
Closes in 23 days (Sunday 19 October 2025 at 11:59pm)
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