Apprentice Travel Consultant
CLUB VOYAGES LTD
LEICESTER (LE2 1XH)
Closes in 24 days (Friday 17 October 2025 at 11:59pm)
Posted on 22 September 2025
Contents
Summary
Start your career in luxury travel with Club Voyages! We’re a bespoke travel company crafting unforgettable, tailor-made holidays, and we’re looking for a friendly, organised Apprentice Travel Consultant to join our team. Have a passion for travel, eagerness to learn, and basic IT skills? Apply now and take the first step into the travel industry!
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
https://www.gov.uk/national-minimum-wage-rates The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Travel consultant (level 3)
- Hours
-
Monday- Saturday: 9am- 5pm
37 hours a week
- Start date
-
Monday 27 October 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support our experienced travel consultants in designing holidays around the world
- Learn how to research destinations, hotels and itineraries to match client needs
- Assist with enquiries in-store, by phone and online
- Gain hands-on experience in customer service, sales and administration
- Be part of a friendly, supportive team in a growing luxury travel brand
Where you'll work
60 HOWARD ROAD
LEICESTER
LE2 1XH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
A S TRAINING (INTERNATIONAL) LIMITED
Training course
Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Training schedule
- This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
- Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
- Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
- You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
- Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in a little over a 12-month period
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Geography
About this employer
At Club Voyages, we specialise in creating bespoke travel experiences tailored to each client's unique needs. Whether it's chartering a yacht in Venice or trekking through the stunning national parks of Patagonia, we craft unforgettable holidays designed to exceed expectations. We’re experts in research, knowing the best boutique hotels, hidden gems, and the ideal times to visit each destination. No matter how complex or simple the trip, we handle all the details, ensuring our clients don’t miss a thing. Our commitment is to make every journey as seamless and memorable as possible. We are a team that thrives on personalising each holiday to fit our clients' dreams—whether it's recommending the best authentic carbonara in Rome or finding off-the-beaten-path spots in the Caribbean. We help build these dream itineraries and offer first-class service every step of the way.
After this apprenticeship
- On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's
Ask a question
The contact for this apprenticeship is:
A S TRAINING (INTERNATIONAL) LIMITED
A S Training
info@as-training.co.uk
The reference code for this apprenticeship is VAC1000343259.
Apply now
Closes in 24 days (Friday 17 October 2025 at 11:59pm)
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