Business Administrator Apprentice
LIME GROVE MEDICAL CENTRE
MATLOCK (DE4 3FD)
Closes in 17 days (Friday 10 October 2025 at 11:59pm)
Posted on 22 September 2025
Contents
Summary
This apprenticeship provides a solid foundation in business administration, with opportunities to gain valuable experience in a healthcare setting. You’ll work towards a Level 3 Business Administration qualification alongside your role, supported by experienced colleagues who are keen to help you succeed.
- Wage
-
£15,210 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9:00am to 5:30pm, including a one-hour lunch break.
Occasionally, you may be required to start at 8:00am or finish at 6:30pm; on these days, your total working hours will remain 7.5 hours.
37 hours 30 minutes a week
- Start date
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Monday 10 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As our Business Administration Apprentice, you will gain hands-on
experience across a range of areas, including:
- Supporting the admin and workflow teams with day-to-day tasks
- Providing assistance to the reception team during busy periods
- Offering support to the Practice Management team on projects and operational tasks
- Learning how to use clinical and administrative systems effectively
- Developing excellent communication, organisation, and problem-solving skills
Where you'll work
LIME GROVE MEDICAL CENTRE
LIME GROVE WALK
MATLOCK
DE4 3FD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS TRAINING (EAST MIDLANDS) LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off-the-job activities and training. On-the-job and off-the-job training will be delivered in the workplace.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- Enthusiastic and reliable
- Committed
About this employer
We are a friendly, community-focused GP surgery in Matlock, serving approximately 8,500 patients. At Lime Grove Medical Centre, we combine traditional primary care values with a modern approach to patient-centred services. Our dedicated team works hard to provide high-quality care while supporting one another in a welcoming and collaborative environment.
Company benefits
• A supportive and welcoming work environment • Comprehensive training and mentorship • NHS Pension Scheme • Uniform provision • Opportunities for development and progression after your apprenticeship • Health and wellbeing package
After this apprenticeship
Possible internal progression for the right candidate.
Ask a question
The contact for this apprenticeship is:
ACCESS TRAINING (EAST MIDLANDS) LTD
The reference code for this apprenticeship is VAC1000343235.
Apply now
Closes in 17 days (Friday 10 October 2025 at 11:59pm)
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